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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mirabel Wiryen

October 23, 2025

5  out of  5
rating by Mirabel Wiryen
"State Farm is simple the best. Saha takes her time to explain everything in details for me to understand."
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Таня Пащак

October 22, 2025

5  out of  5
rating by Таня Пащак
"Альбіна чудово проконсультувала та зроби свою роботу відмінно❤️"
We responded:
"Таня, дякуємо за Ваш відгук. Ми раді, що змогли Вам допомогти. Sasha Ivanov State Farm Agency,Palatine,IL"
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Ivanka Craft

October 22, 2025

5  out of  5
rating by Ivanka Craft
"I am so Happy to meet this Amaizing people Sining was So easy They are so helpful and kind and acknowledge Thank you 🙏"
We responded:
"Dear Ivanka, Thank you for the 5 star review and kind words! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Sasha Ivanov State Farm Insurance,Palatine,IL"
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Yuliia Paslavska

October 22, 2025

5  out of  5
rating by Yuliia Paslavska
"Вже не перший рік співпрацюємо зі State Farm, а саме з Тетяною, яка є дуже відповідальна та уважна до своїх клієнтів. Щиро дякуємо!!"
We responded:
"Yuliia thank you for the 5 star review "
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Yaroslav Murza

October 21, 2025

5  out of  5
rating by Yaroslav Murza
"Today I had a great experience working with State Farm insurance agent Tetiana Znakharuk. She gave me a clear and quick consultation, and I ended up getting a better and cheaper car insurance than I had with Progressive. Thanks!!!"
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yugo grill

October 17, 2025

5  out of  5
rating by yugo grill
"Lilly and Iva helped me a lot with my auto insurance. I really appreciate it and recommend them if someone needs good service and good insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Sasha Ivanov State Farm Insurance, Palatine,IL"
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Galya Ilchova

October 17, 2025

5  out of  5
rating by Galya Ilchova
"The best team!!!! Always very helpful and nice! Thank you for wht you do . I really appreciate you !!"
We responded:
"Dear Galya, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Sasha Ivanov State Farm Agency, Palatine, IL"
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Rosen Ivanov

October 13, 2025

5  out of  5
rating by Rosen Ivanov
"Great service in this Bulgarian agency! Lilly Shopova was my agent today. She did my auto and Home insurance and saved me a lot. Thank you!"
We responded:
"Mr.Ivanov,Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ev767a

October 13, 2025

5  out of  5
rating by ev767a
"I've been a State Farm customer for 33yrs. Any time I've needed to use my Insurance they have always come through for me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Sasha Ivanov State Farm Agency, Palatine, IL "
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Nicole Barba

October 10, 2025

5  out of  5
rating by Nicole Barba
"Mary Miller was amazing to work with throughout the process of changing over my auto insurance!! She was diligent, prompt, and very communicative with everything. She got me signed up within just a few days of initially reaching out. I highly recommend her!!"
We responded:
"Mrs.Barba, thank you for the 5 stars goole review. We are glad Mary helped you with your auto insurance. Welcome to our State Farm family. Sasha Ivanov Insurance Agency ,Palatine"
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Asya Strahilova

October 9, 2025

5  out of  5
rating by Asya Strahilova
"Very professional and fast service! Thank you!"
We responded:
"Mrs. Strahilova, Thank you so much for the 5star review. Happy Holidays from our family to yours."
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Robo Geem

October 8, 2025

5  out of  5
rating by Robo Geem
"미국 생활에서 은근히 신경 쓰이는 것이 각종 보험인데, 크리스틴씨를 만난것은 어쩌면 다행이라고 생각한다. 불가피하게 올라 가는 보험료이지만 꼼꼼히 점검해서 절약할 수 있는지 충분하게 설명을 해준다. 그리고 무엇보다 내가 사고 나서 정신이 없었을때 연락이 바로 되었고 스테잇 팜이 생각보다 훨씬 더 손실에 대한 보험 처리를 잘 해 준것 같았다. 땡큐!"
We responded:
"김선생님 5 스타 리뷰 감사 드립니다 크리스틴을 비롯해 저희 모두는 언제나 손님들을 위한 최선의 보험으로 함께 하겠습니다 궁굼하신점이나 필요하신점은 있으시면 언제든지 알려 주세요 Sasha Ivanov Statefarm agency Palatine, IL"
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Petro Melnyk

October 8, 2025

5  out of  5
rating by Petro Melnyk
"Дякую Тетьяні за хороший сервіс по оформленню страхівки на авто"
We responded:
"Дякуємо за Ваш відгук. Ми раді, що змогли Вам допомогти з оформленням автострахування. Ми цінуємо Вашу довіру та завжди раді допомогти у будь-яких питаннях страхування. Sasha Ivanov Insurance Agency,Palatine,IL"
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Aleks Aleksandrov

October 2, 2025

5  out of  5
rating by Aleks Aleksandrov
"Great customer service. Good insurance products for the premiums paid."
We responded:
"Dear Aleks, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sasha Ivanov State Farm Agency, Palatine, IL"
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nikolay mladenov

October 2, 2025

5  out of  5
rating by nikolay mladenov
"The best insurance ever. Highly recommended. I am with State Farm 10 years now"
We responded:
"Mr.Mladenov,Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Sasha Ivanov State Farm Agency, Palatine, IL"
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Aneliia Tocheva

September 30, 2025

5  out of  5
rating by Aneliia Tocheva
"Lilly Shopova I recommend her to everyone. She prepares a quote the same day. Quick response on the phone. Extremely polite, great professional. Thank you!"
We responded:
"Thank you Aneliia, we are very happy that Lilly helped you with your insurance and answered your questions. Welcome to our work family. Sasha Ivanov Insurance Agency, Palatine,IL"
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Nataliya D

September 29, 2025

5  out of  5
rating by Nataliya D
"Хочу висловити щиру подяку за надзвичайно професійний та уважний підхід! Агент по страхуванню Тетяна проявила високий рівень компетентності, детально пояснила усі нюанси, дала корисні поради та зробила процес максимально зрозумілим і комфортним. Дуже приємно мати справу з такою відповідальною та компетентною людиною!"
We responded:
"Дякуємо за приємний відгук та за те, що обрали нас для страхування Вашої машини. We’re always happy to help - feel free to reach out anytime!"
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Aleksandar Spasov

September 29, 2025

5  out of  5
rating by Aleksandar Spasov
"I love working with Sasha and her team especially Lily, they are the Best in the business. They are knowledgeable and they are always responding to all my needs and questions, quickly and professionally, I trust them unconditionally. They are finding the best coverage on the best price. I highly recommend Sasha State Farm Insurance Company Agent, you will not be disappointed!"
We responded:
"Mrs.Spasov, thank you for your glowing review! We're delighted to hear that you love working with Sasha and her team. Providing knowledgeable and responsive service is what we strive for, and we're thrilled that they have been meeting all your needs and questions promptly and professionally. Your trust in us means a lot, and we take pride in finding the best coverage at the best price for our clients. Your high recommendation is greatly appreciated, and we promise to continue delivering top-notch service to all our customers. If there's anything else we can do for you, please don't hesitate to let us know. Thank you for being a valued customer! Sasha Ivanov Your State Farm Insurance Agency Owner "
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Vince Banchev

September 27, 2025

5  out of  5
rating by Vince Banchev
"Изключителни професионалисти, страхотен екип!!!!"
We responded:
"Г-н Банчев, благодарим за хубавите думи и гласувано доверие. Sasha Ivanov Insurance Agency,Palatine,IL"
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Alena Nesterova

September 11, 2025

5  out of  5
rating by Alena Nesterova
"I’ve been with this State Farm office in Palatine for 6 months, and it’s been an amazing experience. The team is kind, friendly, and truly customer-oriented. The office has a warm and welcoming atmosphere—you’re always greeted with a smile, and even the smell of fresh coffee makes it feel like home. What really makes this office special is its multicultural team. We speak English, Korean, Russian, Ukrainian, and Bulgarian, so customers can feel comfortable communicating in the language they prefer. The team is professional, fun, and always there for you in difficult times, providing the support and guidance you need."
We responded:
"Alena, thank you for your wonderful review! We’re so glad you feel at home in our Palatine office and that our welcoming atmosphere, warm service, and great coffee made a difference. We’re proud of our multicultural team that speaks English, Korean, Spanish, Russian, Ukrainian, and Bulgarian, so every customer can feel comfortable and understood. Whether it’s auto insurance, home insurance, life insurance, or property coverage, we’re always here to provide support and guidance with care. Your kind words mean so much to us! — Sasha Ivanov State Farm Insurance, Palatine, IL "
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Петро Берко

September 9, 2025

5  out of  5
rating by Петро Берко
"Дуже хороше місце! Хороша страхова компанія! Хороше відношення до клієнта! Окремо дякую страховому агенту Олені Нестерева! Хороший спеціаліст!Всім раджу до неї звернутися!"
We responded:
"Петро,Щиро дякуємо за Ваш відгук та високу оцінку нашої роботи. Ми цінуємо Вашу довіру і завжди готові допомогти з автострахуванням, майновим страхуванням та іншими видами страхових послуг. Завжди поруч, щоб надати якісну підтримку та сервіс! Thank you sincerely for your review and for highly valuing our work. We truly appreciate your trust and are always ready to provide quality support with auto insurance, property insurance, life insurance, and all your insurance needs. Sasha Ivanov State Farm Insurance, Palatine, IL"
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ILIAN ILIEV

September 6, 2025

5  out of  5
rating by ILIAN ILIEV
"Excellent customer service. Great price and service."
We responded:
"Ilian, we appreciate your feedback and 5 star review and we are happy that we were able to provide you with great price and service. Sasha Ivanov State Farm Insurance, Palatine, IL"
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Ognyan Ivanov

September 6, 2025

5  out of  5
rating by Ognyan Ivanov
"Best agent in town!"
We responded:
"Thank you Ognyan"
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Klavdiya Dukova

September 5, 2025

5  out of  5
rating by Klavdiya Dukova
"Sasha and their whole office are great professionalists, thank you very much for everything! Thank you for your human attitude and fast work, you are true professionals! And big thank you for Iva and Lili!"
We responded:
"Thank you Klavdiya"
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Юлія Шпак

September 2, 2025

5  out of  5
rating by Юлія Шпак
"Команда профессионалов. У меня произошла авария за день до начала действия автостраховки со State Farm. Компания в которой я была застрахована ранее уже 2 месяца бездействует. Я решила проконсультироваться в State Farm как их нынешний клиент. Мало того, что Mary Miller ❤ связалась со страховой компанией виновника аварии, открыла клейм на имя второго водителя, выступила посредником в момент моего общения со страховой виновника аварии так и еще проконсультировала меня так, что бы я поняла все нюансы моей ситуации. Английский у меня средний, очень удобно что в State Farm работают сотрудники которые владеют украинским, русским, болгарским...Решила у них оформить страховку жизни и имущества."
We responded:
"Юлия! Огромное спасибо за ваши слова !💜 Мы очень рады, что смогли быть рядом в такой непростой момент и помочь вам разобраться во всех деталях ситуации. Для нас важно, чтобы каждый клиент чувствовал себя уверенно и знал, что он не один! Лично для меня было большим удовольствием помочь и поддержать на вашем языке. Спасибо за доверие и за то, что решили оформит у нас страховку жизни. Мы всегда будем рядом , когда понадобиться помощь или совет! "