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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Мир Амалии Mir Amalii (Mir Amalii)

Мир Амалии Mir Amalii (Mir Amalii)

November 7, 2025

5  out of  5
rating by Мир Амалии Mir Amalii (Mir Amalii)
"С нами работала Алёна. Очень оперативная и качественная работа. Спасибо!"
We responded:
"Mir, thank you so much for your feedback. "
Profile photo of Ventsislav Halvadzhiev

Ventsislav Halvadzhiev

November 7, 2025

5  out of  5
rating by Ventsislav Halvadzhiev
"Great service . Easy to work with . Highly recommend it. Friendly and professional . Nothing to complain about ."
We responded:
"Thank you Ventsislav for trusting us with your insurance. "
Profile photo of Jason Mayo

Jason Mayo

November 7, 2025

5  out of  5
rating by Jason Mayo
"Miriam was great and very easy to work with!"
We responded:
"Jason, Thank you for your 5-star review! We are very happy to hear that Miriam served your insurance needs to your standards. My State Farm team and I are grateful to be your good neighbor! Sasha Ivanov Insurance Agency , Palatine, IL"
Profile photo of Pavel Prostov

Pavel Prostov

November 7, 2025

5  out of  5
rating by Pavel Prostov
"Very professional, fast, and reliable service! It’s such a pleasure to see a girl from Belarus working at State Farm — she’s attentive, caring, and truly goes above and beyond to help. Thank you for the great experience!"
We responded:
"Mr. Prostov,Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Sasha Ivanov Insurance Agency , Palatine, IL"
Profile photo of Hanna Pashnik

Hanna Pashnik

November 7, 2025

5  out of  5
rating by Hanna Pashnik
"I had a very positive experience working with State Farm, especially with Alena, who was incredibly professional, attentive, and kind. She explained the insurance details clearly, pointed out important nuances I hadn’t considered, and made the whole process feel easy and well-organized. The atmosphere was friendly and comfortable, and everyone I interacted with was helpful and respectful. Everything was done promptly and accurately, without any pressure or confusion. I really appreciate the quality of service and the care Alena showed throughout our communication. Highly recommend State Farm and Alena if you're looking for reliable support and a thoughtful approach to insurance."
We responded:
"Hanna, We’re thankful for your feedback!We are very happy that Alena was able to help you with your insurance needs. If there is anything else we can do to help, please let us know! Sasha Ivanov Insurance Agency , Palatine, IL "
Profile photo of 최주안

최주안

November 7, 2025

5  out of  5
rating by 최주안
"At StayFarm, Ms. Christine checked my premiums and upgraded me to a much better quality policy at a cheaper price. Other insurance companies are very organized, but StayFarm's agents are friendly and explain the details of the better policy. After six months, I visited Stayfarm again, and Kristin provided me with more detailed information. She explained not only various insurance options but also car insurance in great detail. She also clearly outlined the benefits of bundling different insurance policies. I'm truly grateful for her thorough explanations from the customer's perspective. 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kristin and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of nedislav ivanov

nedislav ivanov

November 6, 2025

5  out of  5
rating by nedislav ivanov
"Great insurance company — they give fair and reasonable quotes. I definitely recommend them!"
We responded:
"Mr.Ivanov, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Sasha Ivanov Insurance Agency , Palatine, IL"
Profile photo of Lyubomir Stoyanov

Lyubomir Stoyanov

November 5, 2025

5  out of  5
rating by Lyubomir Stoyanov
"Great service at all!"
We responded:
"Mr.Stoyanov, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Daniel Mitov

Daniel Mitov

November 3, 2025

5  out of  5
rating by Daniel Mitov
"Great and professional agent"
We responded:
"Mr.Mitov, thank you for the 5star review and your trust in our agency. Sasha Ivanov State Farm Insurance , Palatine,IL"
Profile photo of Violet John

Violet John

November 3, 2025

5  out of  5
rating by Violet John
"Tetiana was very friendly and helpful. She did such a good job explaining and checking everything for me."
We responded:
"Violet, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Tetiana. We look forward to continuing to support your insurance needs. Sasha Ivanov State Farm Insurance,Palatine,IL"
Profile photo of Grigorii Andrianov

Grigorii Andrianov

November 2, 2025

5  out of  5
rating by Grigorii Andrianov
"Excellent service! Tetiana is very professional, responsive, and easy to work with. Highly recommend!"
We responded:
"Grigorii, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Sasha Ivanov State Farm Insurance,Palatine,IL "
Profile photo of Yuliya Karshakouskaya

Yuliya Karshakouskaya

October 31, 2025

5  out of  5
rating by Yuliya Karshakouskaya
"Большое спасибо за оперативную помощь!"
We responded:
"Юлия, большое спасибо за отзыв! Мы рады, что смогли оперативно помочь. Всегда готовы поддержать вас по вопросам страхования здоровья и других видов страхования. Благодарим за доверие! Yuliya, thank you so much for your review! We’re happy we could assist you quickly. We are always here to help with health insurance and all other insurance needs. We truly appreciate your trust! Sasha Ivanov State Farm Insurance, Palatine, IL "
Profile photo of Travista Carrington

Travista Carrington

October 31, 2025

5  out of  5
rating by Travista Carrington
"I had a wonderful experience with the insurance team. They were incredibly patient and helpful in explaining my home policy. I truly appreciate their willingness to ensure I understood everything clearly. Their customer service was exceptional, and I felt well-cared for throughout the process. I would highly recommend their services to anyone."
We responded:
"Travista, thank you for your kind words! We’re thrilled to hear that our team helped you feel supported and confident in your home insurance policy. Clear explanations and caring service are what we strive for, and it means so much that you would recommend us. We’re always here to assist with home, auto, life, and business insurance needs! Sasha Ivanov State Farm Insurance, Palatine, IL "
Profile photo of Nadzeya Piatrashko

Nadzeya Piatrashko

October 29, 2025

5  out of  5
rating by Nadzeya Piatrashko
"Спасибо большое Алене за помощь в поиске идеальной страховки для автомобиля!!! Рекомендую кампанию и специалист Алена !!!!"
We responded:
"Надежда, большое спасибо за отзыв. Всегда рады помочь! "
Profile photo of VALERIY KRAKOV

VALERIY KRAKOV

October 29, 2025

5  out of  5
rating by VALERIY KRAKOV
"I've got great service in this office. Alena is very accurate, friendly and responsible person. She explaned a lot of details in policy that I didn't pay attention before. Thank you for your job."
We responded:
"Thank you, Valery! We truly appreciate your kind words. It was a pleasure helping you better understand your coverage. We are always here if you have any questions or need assistance in the future!"
Profile photo of James Aglikin

James Aglikin

October 29, 2025

5  out of  5
rating by James Aglikin
"This team is amazing. I highly recommend Petya Spassov. It is a pleasure working with her. Super responsive, great rates, and cares about making sure you have the best coverage for your needs."
We responded:
"James, thank you for the amazing review! We’re so happy to hear that you had a great experience working with Petya. Our goal is to provide exceptional service, great rates, and the right coverage for every customer — whether it’s auto insurance, home insurance, life insurance, or business coverage. We truly appreciate your recommendation! Sasha Ivanov State Farm Insurance, Palatine, IL"
Profile photo of Viktoriia Meleshchenko

Viktoriia Meleshchenko

October 27, 2025

5  out of  5
rating by Viktoriia Meleshchenko
"Хочу подякувати Тетяні за допомогу! Дуже професійна та чемна!"
We responded:
"Вікторіє, щиро дякуємо за відгук! Дуже раді чути, що Тетяна допомогла вам професійно та чемно. Завжди поруч, щоб підтримати з майновим страхуванням, автострахуванням та іншими видами страхового захисту. Дякуємо за довіру! Viktoriia, thank you so much for your review! We’re delighted to hear that Tetiana assisted you professionally and kindly. We are always here to help with property insurance, auto insurance, and any additional coverage needs. Thank you for trusting our agency!"
Profile photo of Asparuh Vankov

Asparuh Vankov

October 27, 2025

5  out of  5
rating by Asparuh Vankov
"⭐️⭐️⭐️⭐️⭐️ I trust this insurance company with everything — my business, my home, my cars, and even my life insurance. They are always professional, quick to respond, and give me peace of mind. Highly recommend!"
We responded:
"Asparuh, thank you so much for your trust and wonderful feedback! It means a lot that you rely on our office for your business insurance, home insurance, auto insurance, and life insurance. We are honored to support you and always strive to provide quick responses, professionalism, and peace of mind for every customer. We appreciate your recommendation! Sasha Ivanov State Farm Insurance, Palatine, IL "
Profile photo of Anastasiia Kryzhanivska

Anastasiia Kryzhanivska

October 27, 2025

5  out of  5
rating by Anastasiia Kryzhanivska
"Lily the best. Comfortable, quick and very professional service! Thank you!"
We responded:
"Thank you Anastassia, we appreciate your review!"
Profile photo of Elena Bali

Elena Bali

October 27, 2025

5  out of  5
rating by Elena Bali
"State Farm is the insurance company I trust. I appreciate working with the Bulgarian agents Petya and Iva. I recommend working with State Farm."
We responded:
"Elena, thank you for your trust and good words. We are happy that Petya and Iva were able to help you with all your insurance needs. Sasha Ivanov State Farm Agency, Palatine,IL"
Profile photo of Ventsi Pashaliev

Ventsi Pashaliev

October 24, 2025

5  out of  5
rating by Ventsi Pashaliev
"Great service! Hardly recommended!"
We responded:
"Mr.Pashaliev, thank you so much for the 5star review. It means a lot to us. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
Profile photo of Mirabel Wiryen

Mirabel Wiryen

October 23, 2025

5  out of  5
rating by Mirabel Wiryen
"State Farm is simple the best. Saha takes her time to explain everything in details for me to understand."
We responded:
"Dear Mirabel, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Sasha Ivanov Insurance Agency, Palatine, IL"
Profile photo of Таня Пащак

Таня Пащак

October 22, 2025

5  out of  5
rating by Таня Пащак
"Альбіна чудово проконсультувала та зроби свою роботу відмінно❤️"
We responded:
"Таня, дякуємо за Ваш відгук. Ми раді, що змогли Вам допомогти. Sasha Ivanov State Farm Agency,Palatine,IL"
Profile photo of Ivanka Craft

Ivanka Craft

October 22, 2025

5  out of  5
rating by Ivanka Craft
"I am so Happy to meet this Amaizing people Sining was So easy They are so helpful and kind and acknowledge Thank you 🙏"
We responded:
"Dear Ivanka, Thank you for the 5 star review and kind words! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Sasha Ivanov State Farm Insurance,Palatine,IL"
Profile photo of Yuliia Paslavska

Yuliia Paslavska

October 22, 2025

5  out of  5
rating by Yuliia Paslavska
"Вже не перший рік співпрацюємо зі State Farm, а саме з Тетяною, яка є дуже відповідальна та уважна до своїх клієнтів. Щиро дякуємо!!"
We responded:
"Yuliia thank you for the 5 star review "