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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elana Carron

September 14, 2024

5  out of  5
rating by Elana Carron
"Sasha and her team are crazy good at what they do. They explained everything to me in detail, so I could make an informed decision about my coverage. No one ever took the time to educate me on proper insurance coverage. Much appreciated and highly recommended!"
We responded:
"Elena, thank you so much for your thoughtful review! We’re truly grateful for the opportunity to work with you and are so glad we could help you feel informed and confident in your coverage. It means the world to us that you felt supported throughout the process. We're always here for you whenever you need anything. Thank you again for your trust and your recommendation! Sasha and team"
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CITYWIDE PARK INC.

September 14, 2024

5  out of  5
rating by CITYWIDE PARK INC.
"Sasha Ivanov State Farm agency helped me with my auto and life insurance. Great rates, knowagleble team and exceptional customer service all in one."
We responded:
"Dear Citywide Park, thank you so much for the 5 star review. We are happy that we could help you with customized auto and life policies."
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Marie B

September 11, 2024

5  out of  5
rating by Marie B
"Xiomara Jimenez was extremely efficient in updating my insurance information as well as sending us updated ID cards. Been using this office for a very long time because they are dependable and professional."
We responded:
"Mrs. Marie B,Thank you so much for your wonderful feedback! We’re delighted to hear that Xiomara was able to assist you efficiently with your insurance updates and ID cards. It's always a pleasure to help, and we truly appreciate your loyalty over the years. We're here for anything you may need in the future, and your trust means the world to us!"
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Maya Stoilova

September 11, 2024

5  out of  5
rating by Maya Stoilova
"Highly recommend Sasha Ivanov and her team.They helped me to set up life insurance policy. The process was easy and quick.Very knowledgeable and helpful!"
We responded:
"Dear Maya, Thank you so much for your kind words and for choosing Sasha Ivanov Insurance Agency for your life insurance needs! We're thrilled to hear that you had a smooth and easy experience with our team. Your recommendation means a lot to us, and we’re always here to help with any questions or future needs you may have. Thanks again for trusting us with your insurance! "
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Rumi Velinova

August 28, 2024

5  out of  5
rating by Rumi Velinova
"⭐️⭐️⭐️⭐️⭐️ Sasha Ivanov and her team at Sasha Ivanov Insurance Agency are simply amazing! Their dedication, professionalism, and personalized approach to helping clients are unmatched. As the only Bulgarian-speaking State Farm agent in the USA, Sasha and her multilingual team make every client feel understood and valued. They provide excellent service in auto, home, life, health, and business insurance, offering tailored solutions for every need. Their deep knowledge, combined with a genuine care for their clients, sets them apart in the insurance world. I highly recommend Sasha and her team for anyone looking for reliable, knowledgeable, and compassionate service! Thank you Sasha once again!!!"
We responded:
"Mrs.Velinova, Thank you so much for your kind words and wonderful review! We’re thrilled to hear that you had a great experience with our agency. Our team truly values each client, and it’s our goal to provide personalized, professional, and compassionate service every step of the way. Your support and recommendation mean the world to us! We look forward to continuing to serve you with all your insurance needs. Thank you again for choosing Sasha Ivanov Insurance Agency—we’re here whenever you need us!"
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Ivanka Kukovska

August 19, 2024

5  out of  5
rating by Ivanka Kukovska
"I recently switched to State Farm and the customer service done by the agents is amazing. Special thanks to Lily and Sasha for being so professional, and for all the services!"
We responded:
"Ivanka, we highly appreciate your review. Thank you so much "
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Romeo Jano

August 2, 2024

5  out of  5
rating by Romeo Jano
"Sasha and her team are amazing. Miriam and Mary have helped me with my auto and home insurance. They always seem to get me great rates and always follow up on what they say they are going to do! Don't hesitate to get a quote, highly recommend them!"
We responded:
"Mr.Jano, Thank you so much for your glowing review! We're delighted to hear that Miriam and Mary have been able to assist you with your auto and home insurance needs. Providing great rates and exceptional service is our top priority, and it's wonderful to know we've met your expectations. We appreciate your recommendation and look forward to continuing to serve you. Thank you Sasha Ivanov and the Team "
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Donna Burger

August 1, 2024

5  out of  5
rating by Donna Burger
"I’m very pleased with the service I received at this agency. Mary Miller was very helpful in getting me new insurance thank you very much."
We responded:
"Mrs.Donna, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. Mary Miller is indeed an asset to our team, and we're glad she could assist you in getting new insurance. If you need anything else, please don't hesitate to reach out. Best regards, Sasha Ivanov Insurance Agency "
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Dessi Alexandrova

July 31, 2024

5  out of  5
rating by Dessi Alexandrova
"I have been with State Farm for about 6 years now.Have several claims resolved with no issues .A while ago I decided to add Drive and Safe device to both vehicles in the policy.This not only gave a discount but my last accident on the highway was very soon after I add the devices.At the time of the crash,State Farm called me before I even called the police.The device detected the accident and Accident Team from the insurance company reached out asking if I was ok and if I needed any assistance.Luckily was not such a bad crash and damage was on the vehicle only.Safe and Drive device is definitely worth to have,not only for the discounts you get but for all other features. It made a record at the time of my accident that I did brake several times so the person who hit my vehicle must have seen that I am slowing in traffic.In my case I could proof because of the record from the device.Also the other person insurance company was hard to find and contact .State Farm helped me with all the repair,rental issues and the process . I truly appreciate Sasha's Team ,great ladies who love their job and provide excellent costumer service. Thank you all for being always so helpful and knowledgeable."
We responded:
"Dear Desi, Thank you for sharing your experience and for being a loyal State Farm customer for the past six years! We're so pleased to hear that the Drive Safe & Save device not only provided you with discounts but also played a crucial role in ensuring your safety and providing valuable information during your accident. Our team is dedicated to offering the best service and support, and it's wonderful to know that we could assist you effectively throughout the process. We truly appreciate your kind words about our team. It's feedback like yours that motivates us to continue providing excellent customer service. If there's anything else we can do for you, please don't hesitate to reach out. Best regards, Sasha Ivanov Insurance Agency"
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Vladislav Angelov

June 29, 2024

5  out of  5
rating by Vladislav Angelov
"I had a fantastic experience with my insurance agent Sasha Ivanov. The entire process was so easy, which made getting insurance a breeze. Not only that, but the rates they offered were also incredibly competitive. I highly recommend them if you're looking for an insurance agent who values simplicity and affordability."
We responded:
" Mr.Angelov, Thank you so much for sharing your experience! I'm thrilled to hear that the process was easy and that you found our rates competitive. We strive to provide simplicity and affordability for all our clients. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Sasha Ivanov Insurance Agency!"
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Mila Angelova

June 29, 2024

5  out of  5
rating by Mila Angelova
"I had a great experience working with Sasha Ivanov, my new insurance agent. She's extremely knowledgeable and went out of her way to accommodate my busy schedule. Her expertise made the process straightforward and reassuring, which was exactly what I needed. I really appreciate her efforts and am looking forward to our continued collaboration. Thank you, Sasha, for making this so easy and personalized!"
We responded:
"Mrs. Angelova, Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Sasha Ivanov. Her dedication to accommodating your schedule and providing knowledgeable, straightforward service is something we pride ourselves on. We're thrilled that you found the process reassuring and personalized. We look forward to continuing to work with you. Thank you again for your kind words and trust in Sasha Ivanov Insurance Agency!"
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Kristina Andonova

June 29, 2024

5  out of  5
rating by Kristina Andonova
"Sasha and her team go out and beyond to meet your needs and provide outstanding service! I’m so happy to trust them with our life insurances and looking forward to exploring all that they have to offer. The process took just an hour and Sasha was there for me to answer all of my questions and concerns. Thank you Sasha and State Farm team for the great experience and personal approach!"
We responded:
"Mrs.Andonova, Thank you so much for your kind words and for trusting Sasha Ivanov Insurance Agency with your life insurance needs! We are delighted to hear that you had a great experience and that our team could answer all your questions and concerns promptly. Your satisfaction is our top priority, and we are always here to provide you with outstanding service. We look forward to continuing to serve you and help you explore all the options available. Thank you again for your wonderful feedback! "
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KOSTADIN SAMARDZHIEV

June 6, 2024

5  out of  5
rating by KOSTADIN SAMARDZHIEV
"⭐️⭐️⭐️⭐️⭐️ I can't speak highly enough about Sasha Ivanov from State Farm! Sasha has been my insurance agent for the past few years, and the experience has been nothing short of exceptional. She is incredibly knowledgeable, always available to answer my questions, and genuinely cares about finding the best coverage options for my needs. Sasha's professionalism and dedication to her clients are evident in every interaction. She goes above and beyond to ensure that I understand my policy and feel confident in my coverage. I highly recommend Sasha Ivanov to anyone looking for a reliable, trustworthy, and personable insurance agent. Thank you, Sasha, for your outstanding service!"
We responded:
"Kostadin, Thank you so much for your kind words! Our team at Sasha Ivanov Insurance Agency is thrilled to hear that you've had such a positive experience with our services. It's always our goal to provide knowledgeable, reliable, and personalized assistance to our clients. Your satisfaction and confidence in your coverage mean the world to us. Thank you for your recommendation and for trusting us with your insurance needs. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thank you again! Best regards, The Sasha Ivanov State Farm Team "
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Drew Beard

May 30, 2024

5  out of  5
rating by Drew Beard
"Purchased home/auto and umbrella policy through Miriam at this state farm agency. Not only did she quote me the most competitive premiums of the several carriers I called but she also has provided excellent customer support during some administrative challenges with our lender. Great service at a competitive price."
We responded:
"Mr Beard, Thank you so much for your kind words and for choosing our agency for your home, auto, and umbrella policies! We are thrilled to hear that Miriam was able to provide you with competitive premiums and excellent customer support. Our team is dedicated to ensuring our clients receive the best service possible, and it’s wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your trust and recommendation! Regards, Sasha Ivanov team "
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Ivana Harizanova

May 19, 2024

5  out of  5
rating by Ivana Harizanova
"Great rates, knowable and very helpful team. Highly recommend them!"
We responded:
"Ivana, thank you so much for the 5stars google review. We appreciate it a lot."
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Ilija Janev

May 15, 2024

5  out of  5
rating by Ilija Janev
"Great service from Petya and the rest of the team."
We responded:
"Mr.Janev, we thank you for the review and we are happy to know that Petya and our team were able to give you great service."
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Cristina Botnarenco

May 15, 2024

5  out of  5
rating by Cristina Botnarenco
"Sasha Ivanov is always available to answer all of our questions. Her turnaround time is exceptional. Sasha always takes the time to explain things thoroughly and never rushes you. She will always go out of her way to find a better alternative solution. Been using their services for more than 4 years and we are very happy that we choose them! We have car, home & business insurance thru state farm! Very affordable prices! Sasha Ivanov And her team are super professional! Very Good customer service! Highly recommend! Thank you so Much!"
We responded:
"Dear Cristina, Thank you so much for your kind words and for taking the time to leave such a positive review! We truly appreciate your loyalty over the past four years and are delighted to hear that you've been happy with our services. Providing thorough explanations and finding the best solutions for our clients is a top priority for us. It's wonderful to know that our efforts are making a difference for you. We look forward to continuing to serve you for all your car, home, and business insurance needs. Thank you for your recommendation and for choosing Sasha Ivanov Insurance Agency! Best regards, Sasha Ivanov and team"
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Amy Rose

May 9, 2024

1  out of  5
rating by Amy Rose
"Disastrous Experience: State Farm's Deceptive Practices and Lack of Support. Let's start with their agent Sasha Ivanov, who seem to have a talent for spinning tall tales. When I initially signed up for coverage, I was showered with promises of unparalleled support and assistance. However, the moment I needed help, they were nowhere to be found. Calls and messages went unanswered, leaving me stranded with unresolved issues and mounting frustration."
We responded:
"Dear Amy Rose, Thank you for sharing your feedback. We sincerely apologize for any frustration and inconvenience you have experienced. At Sasha Ivanov Insurance Agency, we strive to provide exceptional service and support to all our clients. It is concerning to hear that we fell short in your case. After reviewing our records, we were unable to find any details of your account with our agency. It’s possible there might be a misunderstanding, and we would like to clarify and resolve any issues you may have encountered. Please contact us directly at 847-358-2690 so that we can discuss your situation in detail and ensure this does not happen again in the future. Thank you for bringing this to our attention, and we hope to regain your trust. Best regards, Sasha Ivanov and Team "
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Yousry Kolta

May 8, 2024

5  out of  5
rating by Yousry Kolta
"I love this office, top notch customer service. Mary the office manager is great. Petya I will give 100 stars if I can. Lilly is also is very helpful. I absolutely recommend their services."
We responded:
"Mr.Kolta, Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Mary, Petya, and Lilly. They will be delighted to know they made such a great impression. We strive to provide top-notch service to everyone who walks through our doors, and it's wonderful to see that reflected in your feedback. Thank you for recommending us, and we look forward to serving you again in the future! "
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Anna L

May 7, 2024

5  out of  5
rating by Anna L
"Recently, we switched over to State Farm Insurance. My friend recommended Sasha Ivanov's Agency. We worked with Miriam, who was amazing! She was very knowledgeable, friendly, responsive, and very accommodating. She spent time understanding our needs and explained different plans in detail to make sure we chose the best coverage and got the best rates. I highly recommend Sasha Ivanov's Insurance Agency for your insurance needs."
We responded:
"Anna, Thank you so much for taking the time to share your positive experience! We're delighted to hear that Miriam provided you with such knowledgeable and friendly service. Understanding your needs and ensuring you get the best coverage at great rates is what we strive for. We appreciate your recommendation and are thrilled to have you as part of the Sasha Ivanov Insurance Agency family. We look forward to continuing to serve your insurance needs! "
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Gary Ginner

May 7, 2024

5  out of  5
rating by Gary Ginner
"Mary has been a joy to work with over the years. She is very knowledgeable about the ins and outs of the vehicle insurance business and has been of invaluble service."
We responded:
"Mr.Ginner, Thank you for your kind words! We're so glad to hear that Mary has been able to assist you effectively over the years. Her deep understanding of vehicle insurance and dedication to service are qualities we value highly. We appreciate your continued trust in us and look forward to serving you for many more years to come. "
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Magdalena Rakovska

May 4, 2024

5  out of  5
rating by Magdalena Rakovska
"I recently visited Sasha Ivanov's State Farm insurance agency to explore my options for auto, home, umbrella, and life insurance. From the moment I walked in, the atmosphere was welcoming, and the team was incredibly professional. Sasha and her team took the time to understand my needs, and they were exceptional in explaining the benefits and coverage details for each type of insurance. They made the process of bundling my policies seamless and stress-free, providing me with comprehensive protection that I feel confident about. The attention to detail and the personal care I received was beyond my expectations. I highly recommend Sasha's agency to anyone looking for reliable and thorough insurance coverage."
We responded:
"Thank you for your wonderful review, Magdalena! We're thrilled to hear that your experience with our agency was both welcoming and professional. It's our goal to ensure that every visit is informative and stress-free, and we're glad we could help you find the right coverage for your needs. We appreciate your recommendation and are here to assist you anytime you need. Welcome to the Sasha Ivanov Insurance Agency."
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Eddy C.

May 4, 2024

5  out of  5
rating by Eddy C.
"I've never had such a good experience with an insurance company like State Farm..from the moment I walked in the office, Miriam has been the best. She helped me in every step of the way to get my policy and went beyond in taking the time explaining every single detail of my policy answered all my questions and concerns. She's been a great agent ever since I switched insurance companies and highly recommend Miriam and her team from State Farm to anyone who is ready to make the switch or is in need of insurance..she's dedicated and will not let you down."
We responded:
"Dear Eddy, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Miriam and our team. It's our priority to provide thorough and dedicated service, and we're glad to have met your expectations. Your recommendation means the world to us. If you need further assistance or have more questions in the future, we're always here to help. Welcome to the State Farm family!"
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Angel Prodanov

May 3, 2024

5  out of  5
rating by Angel Prodanov
"Recently I have had an excellent experience working with Miriam on my life insurance coverage to protect myself and my family. She and the rest of the Sasha’s team are kind, knowledgeable, personable, and has been willing to go above and beyond to get my family the best rates and appropriate coverage we need. I truly believe Miriam has our best interest at heart and that she cares about her clients."
We responded:
"Mr.Prodanov, Thank you for sharing your experience with Miriam and our team! We are delighted to hear that you felt supported and well-informed while choosing your life insurance coverage. It’s always our goal to ensure our clients get the best rates and the coverage that fits their needs, and knowing Miriam has made you feel valued and cared for is the best compliment we could receive. Thank you for trusting us to protect what matters most to you. If you ever have more questions or need assistance, we're here for you!"
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Jose genesis

May 3, 2024

5  out of  5
rating by Jose genesis
"Fui en busca de una buena aseguransa para mi carro y fuiy state farm me atendio la señorita y muy amable mirian muños me ayudo y encontre una aseguransa muy buena que se ajusto ami presupuesto asta el momento confiable y recomendable grasias"
We responded:
"Jose, Gracias por compartir tu experiencia! Nos alegra mucho que Miriam te haya atendido tan amablemente y que hayas encontrado un seguro que se ajuste a tu presupuesto. Nuestro objetivo es ofrecer el mejor servicio y cobertura posible. Agradecemos mucho tu recomendación y estamos aquí para lo que necesites. ¡Gracias por elegir a Sasha Ivanov Insurance Agency! Thank you for sharing your experience! We're delighted that Miriam able to assist you and that you found a car insurance policy that fits your budget. Providing trustworthy and suitable coverage is our goal. Thank you for recommending us, and we're here whenever you need us. Thanks for choosing Sasha Ivanov Insurance Agency! "