State Farm® Insurance Agent Sasha Ivanov

"I’ve been with this State Farm office in Palatine for 6 months, and it’s been an amazing experience. The team is kind, friendly, and truly customer-oriented. The office has a warm and welcoming atmosphere—you’re always greeted with a smile, and even the smell of fresh coffee makes it feel like home. What really makes this office special is its multicultural team. We speak English, Korean, Russian, Ukrainian, and Bulgarian, so customers can feel comfortable communicating in the language they prefer. The team is professional, fun, and always there for you in difficult times, providing the support and guidance you need."

"Дуже хороше місце! Хороша страхова компанія! Хороше відношення до клієнта! Окремо дякую страховому агенту Олені Нестерева! Хороший спеціаліст!Всім раджу до неї звернутися!"

"Excellent customer service. Great price and service."

"Best agent in town!"

"Sasha and their whole office are great professionalists, thank you very much for everything! Thank you for your human attitude and fast work, you are true professionals! And big thank you for Iva and Lili!"

"Команда профессионалов. У меня произошла авария за день до начала действия автостраховки со State Farm. Компания в которой я была застрахована ранее уже 2 месяца бездействует. Я решила проконсультироваться в State Farm как их нынешний клиент. Мало того, что Mary Miller ❤ связалась со страховой компанией виновника аварии, открыла клейм на имя второго водителя, выступила посредником в момент моего общения со страховой виновника аварии так и еще проконсультировала меня так, что бы я поняла все нюансы моей ситуации. Английский у меня средний, очень удобно что в State Farm работают сотрудники которые владеют украинским, русским, болгарским...Решила у них оформить страховку жизни и имущества."

"Sasha and her team saved me $380 every 6m. The service is beyond exceptional. They are 24/7/365 available to respond and take care of my business."

"Mary is absolutely amazing! I’ve been with State Farm for many years, and I can honestly say I’ve never worked with anyone more knowledgeable, helpful, and kind. She takes the time to explain everything clearly, makes sure all of my questions are answered, and genuinely cares about finding the best solutions. Mary goes above and beyond to make the process easy and stress-free. I feel very fortunate to have her as my go-to contact, and I highly recommend her to anyone looking for outstanding service."

"Great service, very polite and professional work. Thorough explanation of all my questions. Quick review of all my concerns and answers of all of them. I was very happy with the conversation. Will recommend to anybody who is reluctant and does not know with which of all the companies to go with. Sasha and Lili / her assistant/ are the best there. Do not hesitate. Go for them!"

"I can’t say enough wonderful things about my experience with Lilly Shopova at State Farm and Sasha Ivanov. From the very first interaction, Lilly has been nothing but polite, friendly, and incredibly helpful. She takes the time to explain everything clearly, answers all of my questions with patience, and always makes sure I feel confident in my decisions. What really stands out is how caring and genuine she is. Lilly doesn’t just treat you like another customer—she truly looks out for your best interest and goes above and beyond to find the right coverage. Her professionalism combined with her warm personality makes the whole process stress-free and even enjoyable. I feel very grateful to have Lilly as my agent, and I would highly recommend her to anyone looking for someone who is not only knowledgeable but also truly cares about her clients."

"Friendly, serious and responsible team to work with. Thank you"

"Много съм доволен от обслужването. Препоръчвам горещо на всеки да посети офиса ако иска обслужване на ниво."

"Lilly and Iva helped me a lot with my auto insurance. I really appreciate it and recommend them if someone needs good service and good insurance."

"Lilly has helped me dramatically, and I appreciate that she explained everything clearly to me. She was very patient and kind . All ladies in the office are very kind and helpful ."

"Очарован съм от професионализма и човешкото отношение на агента който ме обслужи. Аз съм възрастен пенсионер, който не е на ти с новите технологии (онлайн) но служителката беше много добронамерена,вежлива и търпелива и ми помогна във всичко което беше необходимо. Определено ще Ви препоръчвам на приятели и познати! Благодаря Ви!"

"I cannot say enough good things about my experience with the State Farm Insurance office, especially Lili, who handled my insurance, and Sasha, the owner. Both of them went above and beyond – truly doing the impossible – to meet my criteria and fit my budget. By bundling my insurance policies, they secured a huge discount for me. Compared to what I was paying before, I am now saving a significant amount of money. The way they handled everything was nothing short of impressive – professional, highly knowledgeable, and always understanding of my needs as a client. Their kindness and politeness stood out from the very beginning. With very little effort on my part, they took care of absolutely everything – from dealing with my escrow account to managing all the necessary paperwork. If I had known such a dedicated and efficient team existed, I would have switched my insurance to them long ago. I highly recommend these two amazing women to anyone debating whether they are in good insurance hands – with Lili and Sasha, you absolutely are!"

"Great, friendly, and communicative! They make the dreaded insurance process feel like a breeze and I would highly recommend their services if you are in the market for any type of insurance. 10/10"

"Най добрата компания. .Много добро отношение и бързо обслужване. Препоръчвам на всеки да прави застраховката тук. Супер перфектно обслужване, много добро отношение, искам да благодаря на моят агент Лили Шопова за перфектното отношение и професионализъм."

"I'm so happy to work with State Farm Insurance . Very impressed with the team at Sasha Ivanov State Farm. They are knowledgeable, professional, and have a great attitude"

"I’ve had a great experience with State Farm! The team is incredibly helpful, responsive, and made everything from getting a quote to managing my policy super easy. I feel confident knowing I’m well covered, and their customer service has always been professional and friendly. Highly recommend!"

"It was great service with low price and high coverage. I am satisfied with Korean language service also."

"Kristin is very kind and nice"

"Огромный плюс - наличие сотрудников которые говорят на украинском и на русском языках. Условия страховки приятно удивили. Я периодически забывала дозаполнить документы, заказать допустройсва в автомобиль, но сотрудник State farm периодически мне звонила, напоминала об этом и каждый раз предлагала свою помощь. Однозначно рекомендую их к сотрудничеству."

"Great Service & Great Quotation. After being with AllState for 30 years, I recently switched both my home and auto insurance because I was offered a much better premium. The whole process was incredibly smooth and handled with great ease. Two Thumbs UP !!"

"My experience with this company is very good so far. I'm happy with their services and I highly recommend them to anyone looking for excellent insurance services. Thank you!"