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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexz Best

May 21, 2025

5  out of  5
rating by Alexz Best
"Working with Patya Spasov was an excellent experience. Quick, professional support at all times, with no delays or hidden fees. Absolutely trustworthy!"
We responded:
"Dear Alexz, thank you so much for a thoughtful review! We are delighted that working with Petya Spasov was such a positive experience. Providing clear, prompt, and transparent support is one of our top priorities, and we are glad it made a difference for you. We truly appreciate your trust and recommendation- it means the world to us! Please do not hesitate to reach out if there is ever anything else we can do for you !"
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lyuben shopski

May 19, 2025

5  out of  5
rating by lyuben shopski
"Здравейте! Искам да благодаря на Лили,относно оказаното от нейна страна съдействие,при инсталиране и свързване на устройството Drive Safe & Safe.Подробно ми разясни каква е целта и функцията на това устройство.Желая Ви успех!"
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Green Manna

May 19, 2025

5  out of  5
rating by Green Manna
"Hi everybody, my name is DIMITAR DOYCHINOV I just wanna say that Sasha Ivanov State Farm office & her team I believe is the best team in the whole Illinois. They know how to handle things really quick, very professional and the most important thing they save me$3500 per year on the insurance policies. So definitely I recommend you you to try this State Farm insurance agent agency🙏☀️"
We responded:
"Dear Dimitar, thank you so much for your kind words and taking the time to share your experience! We are very thrilled to hear that you had such a positive interaction with Sasha Ivanov State Farm office and that our team was able to hell you save significantly on your insurance policies. Providing fast, professional service and meaningful savings is exactly what we strive for. Your feedback means a lot to us. If you ever need any further assistance, we are always here to help!"
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Govind Balu

May 14, 2025

5  out of  5
rating by Govind Balu
"Well understood the insurance needs. Great experience dealing with customer and highly professional."
We responded:
"Thank you Govind for your thoughtful review! We are glad that we can assist you with your insurance needs and that you had a great experience. Please feel free to reach out anytime- we are alert here to help!"
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Nora Ivanova

May 13, 2025

5  out of  5
rating by Nora Ivanova
"I want to say thank you so much to Iva Nikolova! She is the best one agent. She's so friendly, so understanding and never skip my phone call. I recommend her because I had a very good experience with her."
We responded:
"Thank you Nora so much for taking the time to share your feedback. We are thrilled to hear that you had a positive experience and that Iva was able to assist you with your insurance needs. Your kind words really mean a lot to us. It was our pleasure to serve you. If you have any further questions or need assistance in the future, please do not hesitate to reach out. "
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Milen Peev

May 8, 2025

5  out of  5
rating by Milen Peev
"I'm very happy with my Auto insurance purchase experience with this agent. Of course, this only applies to the purchase experience - Claims handling is still to be reviewed - hopefully never. Back to the purchase experience - I was clearly informed about all conditions, a couple of quotes were prepared for me according to my very specific request, discounts were applied and clearly explained. I'm very happy with this experience."
We responded:
"Mr.Peev, thank you so much for your thoughtful review. We are glad to hear that you had smooth and personalized experience with your insurance purchase. And yes hopefully no claims anytime soon but if the time ever comes, we’re be here to support you every step of the way!"
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Tom Graning

May 8, 2025

5  out of  5
rating by Tom Graning
"I called this agency to get a quote for Home and Auto Insurance. I spoke with Mary Miller, who walked me through the process. State Farm, for similar coverage came back with lower premiums compared to my current provider. I decided to change my Insurance based on the reduced premiums and Mary’s assistance."
We responded:
" Mr. Graning , Thank you for choosing our agency for your Home and Auto Insurance needs. We appreciate your trust in us and are thrilled that Mary Miller could assist you in finding the coverage you need at a lower premium. Our goal is to provide our clients with the best service and competitive pricing. If there's anything more we can help with, please don't hesitate to reach out. We're here to assist. "
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Chaeyeong Lee

May 7, 2025

5  out of  5
rating by Chaeyeong Lee
"I used to have insurance with Geico, but about a year ago I reached out to Christine from State Farm to look for a better deal. The price wasn’t that different at the time, so I told her maybe later. A year passed, and Christine actually remembered me and reached out again! She helped me get way better coverage with State Farm for a lower price—and now I’m saving over $80 a month. She’s super friendly, detail-oriented, and really cares about her clients. I’m so thankful she didn’t forget about me and followed up. I’ll definitely recommend Christine and State Farm to my friends!"
We responded:
"Thank you so much Chaeyeong! We are thrilled to hear about your experience with Kristin. She truly goes the extra mile, and we are so glad she was able to get you better coverage and real savings.Welcome to the State Farm family!"
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randy rand

May 6, 2025

5  out of  5
rating by randy rand
"Really appreciate Kristin walking me through my policy. She is very knowledgeable and even got me a policy for my ring which I was not even aware was an option. Would recommend"
We responded:
"Mr.Rand, we are so glad Kristin was able to guide you through your policies and help you discover the benefits of insuring your ring.She is fantastic in making sure every detail is covered.We appreciate your recommendation and are happy to have you join our State Farm family."
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Vas Yordanov

May 6, 2025

5  out of  5
rating by Vas Yordanov
"I love working with Petya. She is always on top of everything and explains everything perfectly. I highly recommend her!"
We responded:
"Hello Vas, thank you for sharing your experience. We are happy that Petya was able to assist you. Kindly contact us with any questions you might have."
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Dessislava Gochkarian

May 2, 2025

5  out of  5
rating by Dessislava Gochkarian
"I would like to recommend my adent Lili Shopova who works for State Farm. She is very knowlegable and professional and always takes very good care of her customers. I was given couple of quotes for my home and cars insurance and Lili gave me the best prices, which were significantly lower compare to other quotes. I recomnend her 100%"
We responded:
"Mrs.Gochkarian, we are grateful for the 5star review. Lilly’s and our team mission is to create custom plan for each family that best protects what they worked hard for! "
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Daniel Stamenkov

May 2, 2025

5  out of  5
rating by Daniel Stamenkov
"Good rates.Very professional and reliable. Highly recommend Patya Spasov"
We responded:
"Daniel, thank you for the opportunity to service your insurance needs.We are glad Petya was able to help you."
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Zamira Baizakova

May 1, 2025

5  out of  5
rating by Zamira Baizakova
"The best team. Always ready to help."
We responded:
"Thank you for the 5 star review Zamira! We appreciate it."
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Jim

May 1, 2025

5  out of  5
rating by Jim
"I enjoyed working with Xiomara Jimenez in the Palatine IL office. She helped me with auto and life insurance questions. I would recommend Xiomara to anyone calling the office as she did an excellent job helping me out and was a pleasure working with."
We responded:
"Thank you Jim so much for your kind words! It was a pleasure assisting you with your auto and life insurance needs. We are so glad that we could help you and that you had a positive at our Palatine office. Please do not hesitate to reach out if you ever have more questions- we are here for you !"
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Granite & Stone Leaders

April 30, 2025

5  out of  5
rating by Granite & Stone Leaders
"We've had the pleasure of working with Iva on our company cars' insurance policy. Not only is she professional and knowledgeable, but she took her time to go over the policy and all the details. Needless to say it has been a positive experience and her service deserves a true 5- star recommendation!"
We responded:
"Thank you for your thoughtful feedback. We strive to offer the best service, and we are glad that Iva made the process easy for you. We are here whenever you need us!"
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Brian Rezko

April 30, 2025

5  out of  5
rating by Brian Rezko
"Sasha and her team are absolutely the best! They were incredibly helpful and offered me the best price and coverage compared to other agencies. If you’re looking for any kind of insurance—definitely go to Sasha. Also, shoutout to Xiomara—she’s amazing and always so helpful!”"
We responded:
"Brian, we are extremely grateful that you picked our agency for all your insurance needs. "
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Margarita Kozhuharova-Nikolov

April 30, 2025

5  out of  5
rating by Margarita Kozhuharova-Nikolov
"Very impressed with the team at Sasha Ivanov State Farm. They are knowledgeable, professional, and have a great attitude, all while offering competitive costs. Huge thanks to Petya and Sasha for making the right choices so easy, stress-free, and providing such detailed explanations! Highly recommend!"
We responded:
"Thank you Ms Margarita Kozhuharova-Nikolov, for your kind words and thoughtful review! We are thrilled to hear that you had such a positive experience with our team. Petya and Sasha are truly dedicated to making the insurance process clear and stress free, and your feedback means the world to us. We are always here to help and appreciate your recommendation!!"
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Genko Roussev

April 30, 2025

5  out of  5
rating by Genko Roussev
"It has been a pleasure working with Iva Nikolova! Highly recommended!"
We responded:
"Thank you for coming back to us. Your feedback is very important and we very happy that we were able to meet your expectations ! We are always here for you."
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DIESEL PRO

April 29, 2025

5  out of  5
rating by DIESEL PRO
"Thank you, Lilly Shopova. Very easy to work and very comunicative throughout the rpocess. Very helpful and professional! Best coverage and rates!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we are thrilled to know that Lilly provided best coverage and rates for you. If there is anything else we can do to help, please let us know!"
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Angel Botev

April 29, 2025

5  out of  5
rating by Angel Botev
"The best agent. Any time service! Very professional! Highly recommended!"
We responded:
"Mr.Botev, We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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CARGO TRANS

April 29, 2025

5  out of  5
rating by CARGO TRANS
"lilly Shopova has been my Insurance agent - very professional and knowledgeable. She is always available to answer any questions and has wonderful personality. You could not find a better agent I highly recommend her. I have to say that she was very helpful, efficient, friendly, and professional. She did an impressive job. She is fantastic! Excellent service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know that Lilly was able to help you and she exceeded your expectations. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nova Summers

April 29, 2025

5  out of  5
rating by Nova Summers
"I’ve had a great experience with my insurance agent. She always finds me the best prices for my home, auto, and life insurance. She’s incredibly nice, caring, and always available to answer the phone when I need help. I truly appreciate her dedication and personal touch—highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and helped you with your home, auto and life insurance customized policies!"
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Mariyana Gospodinova

April 26, 2025

5  out of  5
rating by Mariyana Gospodinova
"I am extremely happy. Sasha and her team helped me to increase my auto insurance limits, they helped me to insure our condo and rental apartment on very reasonable prices with great coverage. The most important for us is that Sasha spent the time to explain life insurance options and we picked a plan that fits our family needs. I highly recommend her and her friendly team that made us great espresso and even served it with a cookie."
We responded:
"Mrs. Gospodinova, It was truly our pleasure to help you! From increasing your auto insurance limits to protecting your condo, rental apartment, and securing the right life insurance for your family—we loved being part of it all. Our goal is to make insurance simple, personal, and even a little sweet (thanks to the espresso and cookie!). Thank you for trusting Sasha and the team—we’re always here when you need us!"
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NAVIGATION

April 25, 2025

5  out of  5
rating by NAVIGATION
"Professional and reliable service! Great rates and savings!! Lilly is very professional very helpful and very responsible person!! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and be your Good Neighbour. "
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K D

April 17, 2025

5  out of  5
rating by K D
"Reliable, Professional, and Easy to Work With! I’ve had a great experience with this insurance company. Their team is knowledgeable, friendly, and always ready to help. From setting up my policy to answering questions along the way, the process was smooth and stress-free. They made sure I understood my coverage and felt confident in my plan. It’s clear they truly care about their clients. I feel secure knowing I’m in good hands—highly recommend them to anyone looking for dependable insurance and excellent customer service!"
We responded:
"Thank you for taking the time to share your experience with us. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"