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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jawe Rukidi

June 30, 2026

5  out of  5
rating by Jawe Rukidi
"Very helpfull, She’s listens and call back whenever and answers all the questions. Satisfied with the services received by Kristin Kim"
We responded:
"Jawe, we appreciate your review
Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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HOT NEWS

June 30, 2026

5  out of  5
rating by HOT NEWS
"I got my auto insurance here and had a great experience. Excellent communication, friendly and professional staff, and they helped me find the best coverage at a great price. The entire process was quick, smooth, and stress-free. I highly recommend this agency! ⭐⭐⭐⭐⭐"
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Yuliia Melnychuk

June 30, 2026

5  out of  5
rating by Yuliia Melnychuk
"Щиро Дякую за чудову роботу Тетяні! Професіонал! Рекомендую!"
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Alesya Kravets

June 29, 2026

5  out of  5
rating by Alesya Kravets
"I had a great experience working with Sasha Ivanov at State Farm. Sasha was professional, knowledgeable, and took the time to explain all my insurance options clearly. She made the process easy and helped me find the right coverage at a great price. I highly recommend Sasha to anyone looking for excellent customer service and reliable insurance advice!"
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Hristo Georgiev

June 22, 2026

5  out of  5
rating by Hristo Georgiev
"Great service, fast response when needed!!!!"
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Kairat Mambetov

June 16, 2026

5  out of  5
rating by Kairat Mambetov
"Хочу поблагодарить сотрудница Она из Беларуси State Farm за отличное обслуживание. Меня встретила очень вежливо, всё подробно и понятно объяснила, ответилиа на все мои вопросы. Остался очень доволен профессионализмом и внимательным отношением. Рекомендую этот офис всем, кто ищет качественное обслуживание. Спасибо!"
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Nazik Gochyyeva

June 16, 2026

5  out of  5
rating by Nazik Gochyyeva
"Auto insurance specifically full coverage is always my preference and in any situation State Farm agent named Alyona is very responsive and proactive. I appreciate company for investment in their staff training and quality of service, as well as, professionalism and kindness of agents. Highly recommended insurance company with best terms and conditions that benefit their clients. Thanks and wish further success!"
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Igor Koval

June 15, 2026

5  out of  5
rating by Igor Koval
"I’ve called to get quotes and love the customer service and the knowledge I get. Good insurance and great service!!! What else could you ask for!!!"
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bojan jankovic

June 10, 2026

5  out of  5
rating by bojan jankovic
"Best!"
We responded:
"Bojan, we appreciate your five star review "
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Mikhail Kabayeu

June 10, 2026

5  out of  5
rating by Mikhail Kabayeu
"Excellent service! Everything was handled quickly and professionally. The agent found us a great price and explained all the options clearly. The representative from Belarus was very friendly, knowledgeable, and made the whole process easy and stress-free. Highly recommend this agency!"
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Ivan Udovenko

June 10, 2026

5  out of  5
rating by Ivan Udovenko
"Alena is the best agent. She helped me sort everything out and close a great deal. Thank you for your professionalism and expertise."
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Rahat Samyradow

June 9, 2026

5  out of  5
rating by Rahat Samyradow
"Tatyana is an excellent insurance agent. She is always kind, professional, and very helpful. Whenever I have questions or need assistance, she is always there to help me. She explains everything clearly and makes the process easy. I truly appreciate her support and outstanding customer service. I highly recommend Tatyana to anyone looking for insurance assistance. Thank you for all your help!"
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марія леськів

June 9, 2026

5  out of  5
rating by марія леськів
"Excellent insurance agent! Very professional, responsive, and helpful throughout the entire process. Took the time to answer all my questions and helped me find the best coverage for my needs. Highly recommend!"
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Berik

June 9, 2026

5  out of  5
rating by Berik
"I recommend them to everyone; they do a great job—good guys."
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dimitrina mavrodieva

June 8, 2026

5  out of  5
rating by dimitrina mavrodieva
"Sasha's team is highly skilled and professional, they helped us with our business insurance efficiently and effectively. Explained every step of the way and went above and beyond to accommodate us in the time of Covid Pandemic. We continue working with them as our family and needs increase. Definitely recommend."
We responded:
"Dimitrina Mavrodieva, thank you for trusting us with your insurance needs. We are very happy and grateful to have you as our client"
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Cathy Kleinschmidt

June 4, 2026

5  out of  5
rating by Cathy Kleinschmidt
"Lilly Shapova is professional and friendly. She is also as responsive to requests for information as she is to requests for service. You can’t go wrong using their office."
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kiril kiriakov

May 31, 2026

5  out of  5
rating by kiril kiriakov
"Най добрата фирма"
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Vaska Delcheva

May 31, 2026

5  out of  5
rating by Vaska Delcheva
"Great agency!"
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Boyan Marinov

May 31, 2026

5  out of  5
rating by Boyan Marinov
"Great experience, highly recomend it. Very satisfied with the service I had"
We responded:
"Mr.Marinov, thank you"
Profile photo of JENIA ALEKSANDROVA

JENIA ALEKSANDROVA

May 31, 2026

5  out of  5
rating by JENIA ALEKSANDROVA
"Aways helpful and aways available. This agency does a fantastic job finding me the right coverage and competive price .Highly recommend them .Thank you all ! Thank you 🙂"
We responded:
"Mrs.Aleksandrova, thank you so much.We truly appreciate your kind words and your trust in our team.Petya and the rest of us are always here to help,and it means a lot to know you had a great experience.We are grateful for your recommendation and looking forward to continuing to serve you."
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dimitar atanasov

May 31, 2026

5  out of  5
rating by dimitar atanasov
"Nice people to work with!"
We responded:
"Mr.Atanasov, thank you for the review and trust in our team.
Sasha Ivanov State Farm Insurance Agency, Palatine,IL"
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Boris Krastev

May 31, 2026

5  out of  5
rating by Boris Krastev
"The best team ever!"
We responded:
"Thank you Mr.Krastev"
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Fikrie Katreva

May 31, 2026

5  out of  5
rating by Fikrie Katreva
"I recently came here for my Inshurance, and I was impressed with their professionalism and efficiency. Lilly Shopova was my agent and was knowledgeable, responsive, and made the process smooth and straightforward. She offered great advice and helped me maximize my refund. Highly recommended for anyone looking for good Insurance ."
We responded:
"Mrs. Katreva,

We appreciate your feedback. We are glad Lilly made the process smooth and efficient with her expertise. We appreciate your trust and recommendation."
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Mike zhilev

May 31, 2026

5  out of  5
rating by Mike zhilev
"Amazing customer service
Great people

The company covers and is great to handle claims

Thank you, Sasha!"
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Nedialko Nedialkov

May 31, 2026

5  out of  5
rating by Nedialko Nedialkov
"This is the best insurance, strongly recommended for everyone"