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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Pardo (LikeAshley)

Ashley Pardo (LikeAshley)

October 6, 2026

5  out of  5
rating by Ashley Pardo (LikeAshley)
"La señorita Miriam es muy proactiva, maneja ética muy profesional y es demasiado paciente y amable, cubrió todas mis necesidades en cuestión de aseguranzas, a un precio increíble, muy accesible a mi bolsillo y diría que al bolsillo de todos. De verdad recomiendo a State Farm como tu agencia que asegura tu vehículo full coverage, también asegure apartamento rentado, y obvio tengo el seguro de vida mío y de mi familia gracias a la asesoría profesional de la señorita Miriam, de verdad muy agradecido. Me siento muy satisfecho por todo, precio, coberturas, trato amable y de calidad 100%, y sobre de hacer parte de la familia de State Farm, podría apostar que es la mejor aseguradora que hay, después de haber pasado por demasiadas. Únete a State Farm. Esta reseña es total y completamente autónoma sin ánimo de ningún lucro ni beneficio a cambio, solo por agradecimiento debido a lo antes mencionado."
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Joseph Ahne

October 3, 2026

5  out of  5
rating by Joseph Ahne
"Excellent service.and good numbers."
We responded:
"Hello Joseph, Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with both our service and the results. We truly appreciate your trust and look forward to continuing to provide you with excellent service! Sasha Ivanov State Farm office, Palatine, Illinois."
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Janko Todorov

September 30, 2026

5  out of  5
rating by Janko Todorov
"If you’re looking for an insurance agent, I highly recommend Sasha Ivanov at State Farm! As a new client, having someone who listens, explains your options clearly, and makes you feel comfortable asking questions makes all the difference. Sasha offers a welcoming, professional approach that helps take the stress out of choosing insurance. A great person to contact when exploring coverage for your home, car, or family!"
We responded:
"Thank you Janko! so much for your kind words and thoughtful recommendation! We truly appreciate you choosing Sasha Ivanov State Farm and trusting us with your insurance needs. Our goal is always to make insurance feel simple, comfortable, and stress-free while making sure every question is answered. We’re so happy to have you as part of our State Farm family and look forward to being here for you whenever you need us! Sasha Ivanov State Farm office, Palatine, Illinois "
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JT Solar Systems

September 30, 2026

5  out of  5
rating by JT Solar Systems
"We highly recommend Sasha Ivanov at State Farm! Sasha took the time to answer my questions, explain my coverage options clearly, and help me feel confident in my decisions. I appreciated the professionalism, personal attention, and friendly service throughout the process. If you’re looking for a knowledgeable insurance agent who makes things easy to understand, contact Sasha!"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are so glad you felt well informed and confident in your coverage decisions. Providing clear explanations, personal attention, and friendly service is very important to our team. Thank you for your trust and recommendation — it means a lot to us! Sasha Ivanov State Farm agency, Palatine, Illinois."
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Zach Farris

September 29, 2026

5  out of  5
rating by Zach Farris
"Mary Miller is awesome to work with. She is genuine, down to earth, and truly focused on building real relationships with the people she works with. That approach has been incredibly impactful in every conversation I’ve had with her.

Mary takes the time to listen, connect, and make the experience personal. I would highly recommend working with Mary and utilizing this agency."
We responded:
"Hello Zach! Absolutely — I’d make it warm and natural:

Thank you so much for sharing such thoughtful feedback! We’re so happy to hear about your positive experience with Mary. She genuinely cares about people and always takes the time to listen and make every interaction personal. We feel truly blessed to have her as our manager and such an important part of our team. Thank you for your trust, kind words, and recommendation! Welcome to Sasha Ivanov State Farm office, Palatine, Illinois "
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Aleksei Novikov

September 23, 2026

5  out of  5
rating by Aleksei Novikov
"Всем Здравия!
Долго искал именно Качественного сервиса в Америке, где могут выслушать, все рассказать и подсказать, как правильно сделать выбор. Восхищаюсь работой Татьяны!!! Настоящий профессионал! Помогла решить все вопросы со страхованием моих автомашин, сделала превосходное предложение.
Обращайтесь к Настоящему Специалисту, она Решит все ваши вопросы, и Вы останетесь довольны! Ещё раз Благодарю!"
We responded:
"Алексей, Большое спасибо за такой искренний и подробный отзыв! 🌷 нам очень приятно, что Вы отметили не только результат, но и индивидуальный подход, внимание к деталям и желание действительно разобраться в ситуации.

Для нас важно, чтобы каждый клиент понимал свои варианты страхования и мог сделать осознанный выбор, получив при этом качественное покрытие по разумной цене.

Были рады помочь Вам со страхованием автомобилей! Благодарим за доверие и за Вашу рекомендацию. Sasha Ivanov State Farm agency, Palatine, Illinois "
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G1K

September 22, 2026

5  out of  5
rating by G1K
"I have been extremely impressed with the professional and courteous service provided to clients. Everyone in the office is exceptionally friendly, responsive, and always willing to assist with any questions or concerns.
Many thanks to the entire State Farm team for their outstanding customer service, professionalism, and dedication. It is truly appreciated!"
We responded:
"Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience.

It means a lot to know that you’ve found our team friendly, responsive, and professional. We always strive to make every interaction as helpful and smooth as possible, and your feedback is a wonderful encouragement to the entire team.

Thank you for trusting us with your insurance needs. We’re grateful to have you as a valued client! Sasha Ivanov State Farm Agency, Palatine, Illinois "
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Pem McNerney

September 21, 2026

5  out of  5
rating by Pem McNerney
"I needed to obtain renter's insurance and needed to get it quickly due to a change in management at my apartment building. I was referred to this agency by a friend. Mary returned my call immediately and got me all set up, providing me with the coverage I needed at a reasonable price. I am so grateful for their expertise and excellent service. Thank you!"
We responded:
"Thank you Pem so much for your wonderful review! We’re especially glad that Mary was able to respond quickly and help you get the renters insurance you needed during a time-sensitive situation.

We truly appreciate your kind words about our service and expertise. Making the insurance process simple, efficient, and stress-free for our clients is very important to us.

Thank you for trusting our agency and for the referral from your friend. We’re grateful to have you as a client and are always here whenever you need us! Sasha Ivanov State Farm Agency, Palatine, Illinois "
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Alex Gold

September 17, 2026

5  out of  5
rating by Alex Gold
"Extremely friendly and pleasure to have a business with…"
We responded:
"Thank you Alex! We are happy to have you in our office. And we are always here for you. Sasha Ivanov Insurance Agency, Palatine, Illinois "
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Artiom Murzin

September 17, 2026

5  out of  5
rating by Artiom Murzin
"I had a great experience with their service. They helped me add my wife to my insurance, and the whole process was quick and easy. The staff was very friendly, professional, and explained everything clearly. I really appreciate their help and excellent customer service. Highly recommend!"
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Chris Creamer

September 16, 2026

5  out of  5
rating by Chris Creamer
"Great service as far as professional and customer service"
We responded:
"Thank you Chris for the review. We love what we do. Welcome to Sasha Ivanov State Farm Insurance Agency, Palatine, Illinois "
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John Nissan

September 14, 2026

1  out of  5
rating by John Nissan
"I’ve been with State Farm and have always paid my premiums on time, but I’m extremely disappointed with the recent price increases. My monthly auto insurance went from $61 to $79 and then up to $96, which is a significant increase in a short period of time. My homeowners insurance also increased by about $400 compared to what I paid last year.

I expected better communication and customer service. Unfortunately, this experience has made me seriously reconsider whether State Farm is still the right insurance company for me. I hope they take their customers’ concerns more seriously and do a better job explaining these significant rate increases."
We responded:
"Thank you for sharing your concerns, John. We truly value your long-standing relationship with our agency and understand your frustration with the recent premium changes. While rates are determined by State Farm, our agency is always here to review your coverage, answer questions, and explore available options. We invite you to contact our office so we can continue the conversation personally and see how we can help.
Sasha Ivanov State Farm Insurance Agency, Palatine, Illinois
"
Profile photo of Hristo Georgiev

Hristo Georgiev

September 9, 2026

5  out of  5
rating by Hristo Georgiev
"Shoutout to Sasha and Petya at State Farm — these two are awesome! They always hustle to find us the best rates and terms, and they're crazy fast too, never keep you waiting. If you need an agent who's actually got your back, go see these guys. Thanks for taking care of us! 🙌"
We responded:
"Thank you Hrito so much for this — it truly means a lot! 🙌 the whole team work hard to make sure every client gets the best coverage at the best price, and it's awesome to hear that hustle is coming through. Shoutouts like this are exactly why we love what we do. Thank you for trusting us with your coverage — we've got your back anytime you need us! Sasha Ivanov State Farm Insurance Agency, Palatine, Illinoice."
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Constantino Bravo

September 2, 2026

5  out of  5
rating by Constantino Bravo
"Es muy buena persona, Roxanna se lo recomiendo es es muy paciente, le explicas con calma y tiene mucha paciencia y es muy buena persona se lo recomienda al 100%"
We responded:
"Muchas Gracias Constantino, nos da gusto escuchar que recomiendas nuestra oficina! Sasha Ivanov State Farm office, Palatine, Illinois."
Profile photo of Jose Serrano

Jose Serrano

September 2, 2026

5  out of  5
rating by Jose Serrano
"Muy bueno el servicio si recomendable"
We responded:
"Jose, thank you for the fantastic review! We’re always here to support you with your insurance needs in Palatine. 
Sasha Ivanov State Farm Insurance, Palatne,IL"
Profile photo of Min Lee

Min Lee

September 1, 2026

5  out of  5
rating by Min Lee
"I had a wonderful experience working with Kristin Kim! Since she speaks Korean, communication was completely seamless. She was friendly and respected my time, handling everything promptly with zero delays.

I initially assumed State Farm would be pricey, but to my surprise, the quote was significantly cheaper than my previous policy with Progressive, so I switched right away. For auto insurance, my main priority was finding an affordable rate rather than adding unnecessary optional coverages, and Kristin met that need perfectly.

Also, unlike other companies where you get stuck in automated AI phone loops, a real person actually answers the phone right away here, which saves so much stress. If you prefer communicating in Korean, I highly recommend reaching out to Kristin Kim!"
We responded:
"We’re so happy to hear you had a great experience with Kristin - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. 
Sasha Ivanov State Farm Insurance,Palatine,IL"
Profile photo of Darina Antonova

Darina Antonova

August 31, 2026

5  out of  5
rating by Darina Antonova
"I use Sasha Ivanov State Farm Agency for absolutely all of our insurance needs form auto to home to life. Sasha and her team are amazing , responsive, professional and State Farm coverage is always great!"
We responded:
"Darina, thank you so much for your wonderful review! It truly means a lot to us that you trust Sasha Ivanov State Farm Agency with all of your insurance needs, from auto and home to life insurance. We’re always happy to help and are grateful to have you as part of our State Farm family. Thank you again for your trust and kind words! ❤️ Sasha Ivanov State Farm agency, Palatine, Illinois "
Profile photo of Manuel Favela

Manuel Favela

August 28, 2026

5  out of  5
rating by Manuel Favela
"Great service, Big thank you to Roxanna Espinoza for helping me with Auto and Life insurance . She’s very informative and was extremely helpful
Highly recommend"
We responded:
"Manuel, thank you so much for your kind review! We’re so happy to hear that you had a great experience and that Roxanna was able to help you with both your Auto and Life insurance. We’ll definitely share your kind words with her — she’ll be thrilled to hear them! We truly appreciate your trust and recommendation. It was a pleasure helping you at Sasha Ivanov State Farm Agency, Palatine, Illinois "
Profile photo of Stefka Zahariev

Stefka Zahariev

August 26, 2026

5  out of  5
rating by Stefka Zahariev
"I couldn’t be happier with my experience with Sasha Ivanov State Farm as my agent. Her team is truly exceptional! I love working with Petia. From the very beginning, they have been professional, knowledgeable, responsive, and genuinely caring. They always take the time to answer my questions, explain my options clearly, and make sure I feel confident about my coverage."
We responded:
"Dear Stefka, Thank you so much for the kind words! ❤️ It truly means a lot to Sasha, Petia, and the whole team. We’re so happy to hear that you’ve had such a positive experience and feel confident in your coverage. Taking care of our customers and being there when they need us is what we’re all about. We truly appreciate your trust and support! Welcome to the State Farm family! Sasha Ivanov State Farm office, Palatine, Illinois "
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Yoshiyuki Nomura

August 21, 2026

5  out of  5
rating by Yoshiyuki Nomura
"Kristin was very helpful. Highly recommended"
We responded:
"Thank you Yoshiyuki for your kind feed back and recommendations! Welcome to the Sasha Ivanov office, Palatine, Illinois."
Profile photo of Joice Kim

Joice Kim

August 21, 2026

5  out of  5
rating by Joice Kim
"I had a great experience working with Kristin Kim! She was very warm, professional, attentive, and committed to finding the best policy that fit my needs. She answered all my questions with such ease and expertise, and I felt like I was in good hands the entire time. I strongly recommend her and have enjoyed my experience with State Farm."
We responded:
"Thank you so much Joice! We are so happy to hear about your wonderful experience with Kristin. We appreciate your trust and recommendation.
Sasha Ivanov State Farm Insurance Agency, Palatine,IL
"
Profile photo of olegua21

olegua21

August 19, 2026

5  out of  5
rating by olegua21
"Very happy with service of State Farm Insurance company auto/home."
We responded:
"Thank you for your 5-star review! We’re happy to know you’re pleased with your State Farm auto and home insurance. We truly appreciate your business and trust in our team! "
Profile photo of Stoyan Vushovski

Stoyan Vushovski

August 19, 2026

5  out of  5
rating by Stoyan Vushovski
"Absolutely excellent experience! The service was professional, friendly, and incredibly helpful from start to finish. Everything was explained clearly, and the whole process was smooth and stress-free. Highly recommend this insurance company!"
We responded:
"Stoyan, thank you so much for taking the time to share your experience! We’re truly happy to hear that you felt well taken care of and that everything was explained clearly. Making the insurance process simple and stress-free is exactly what we strive for. We really appreciate your trust and recommendation! Sasha Ivanov State Farm Agency, Palatine, Illinois."
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6 7

August 17, 2026

5  out of  5
rating by 6 7
"Thank you for your service"
We responded:
"We are always here for you ! Sasha Ivanov State Farm Agency, Palatine, Illinois "
Profile photo of Алена Бусел

Алена Бусел

August 17, 2026

5  out of  5
rating by Алена Бусел
"I had a great experience with this insurance company! They offer very good rates and excellent customer service. A special thank you to Tetyana — she was very friendly, professional, and helpful. She explained everything clearly, answered all my questions, and helped me choose the best insurance option for my needs. The whole process was quick and easy. I highly recommend them!"
We responded:
"Alena, thank you so much for your wonderful and thoughtful review! We’re so happy to hear that you were pleased with our rates and customer service. We’ll definitely share your kind words with the team — they will be very happy to hear them! We always strive to make the insurance process simple, clear, and stress-free for our customers. Thank you for your trust and recommendation! ❤️ Sasha Ivanov State Farm Agency, Palatine, Illinois "