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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kairat Mambetov

Kairat Mambetov

June 16, 2026

5  out of  5
rating by Kairat Mambetov
"Хочу поблагодарить сотрудница Она из Беларуси State Farm за отличное обслуживание. Меня встретила очень вежливо, всё подробно и понятно объяснила, ответилиа на все мои вопросы. Остался очень доволен профессионализмом и внимательным отношением. Рекомендую этот офис всем, кто ищет качественное обслуживание. Спасибо!"
Profile photo of Nazik Gochyyeva

Nazik Gochyyeva

June 16, 2026

5  out of  5
rating by Nazik Gochyyeva
"Auto insurance specifically full coverage is always my preference and in any situation State Farm agent named Alyona is very responsive and proactive. I appreciate company for investment in their staff training and quality of service, as well as, professionalism and kindness of agents. Highly recommended insurance company with best terms and conditions that benefit their clients. Thanks and wish further success!"
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Igor Koval

June 15, 2026

5  out of  5
rating by Igor Koval
"I’ve called to get quotes and love the customer service and the knowledge I get. Good insurance and great service!!! What else could you ask for!!!"
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bojan jankovic

June 10, 2026

5  out of  5
rating by bojan jankovic
"Best!"
We responded:
"Bojan, we appreciate your five star review "
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Mikhail Kabayeu

June 10, 2026

5  out of  5
rating by Mikhail Kabayeu
"Excellent service! Everything was handled quickly and professionally. The agent found us a great price and explained all the options clearly. The representative from Belarus was very friendly, knowledgeable, and made the whole process easy and stress-free. Highly recommend this agency!"
Profile photo of Ivan Udovenko

Ivan Udovenko

June 10, 2026

5  out of  5
rating by Ivan Udovenko
"Alena is the best agent. She helped me sort everything out and close a great deal. Thank you for your professionalism and expertise."
Profile photo of Rahat Samyradow

Rahat Samyradow

June 9, 2026

5  out of  5
rating by Rahat Samyradow
"Tatyana is an excellent insurance agent. She is always kind, professional, and very helpful. Whenever I have questions or need assistance, she is always there to help me. She explains everything clearly and makes the process easy. I truly appreciate her support and outstanding customer service. I highly recommend Tatyana to anyone looking for insurance assistance. Thank you for all your help!"
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марія леськів

June 9, 2026

5  out of  5
rating by марія леськів
"Excellent insurance agent! Very professional, responsive, and helpful throughout the entire process. Took the time to answer all my questions and helped me find the best coverage for my needs. Highly recommend!"
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Berik

June 9, 2026

5  out of  5
rating by Berik
"I recommend them to everyone; they do a great job—good guys."
Profile photo of dimitrina mavrodieva

dimitrina mavrodieva

June 8, 2026

5  out of  5
rating by dimitrina mavrodieva
"Sasha's team is highly skilled and professional, they helped us with our business insurance efficiently and effectively. Explained every step of the way and went above and beyond to accommodate us in the time of Covid Pandemic. We continue working with them as our family and needs increase. Definitely recommend."
We responded:
"Dimitrina Mavrodieva, thank you for trusting us with your insurance needs. We are very happy and grateful to have you as our client"
Profile photo of Cathy Kleinschmidt

Cathy Kleinschmidt

June 4, 2026

5  out of  5
rating by Cathy Kleinschmidt
"Lilly Shapova is professional and friendly. She is also as responsive to requests for information as she is to requests for service. You can’t go wrong using their office."
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kiril kiriakov

May 31, 2026

5  out of  5
rating by kiril kiriakov
"Най добрата фирма"
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Vaska Delcheva

May 31, 2026

5  out of  5
rating by Vaska Delcheva
"Great agency!"
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Boyan Marinov

May 31, 2026

5  out of  5
rating by Boyan Marinov
"Great experience, highly recomend it. Very satisfied with the service I had"
Profile photo of JENIA ALEKSANDROVA

JENIA ALEKSANDROVA

May 31, 2026

5  out of  5
rating by JENIA ALEKSANDROVA
"Aways helpful and aways available. This agency does a fantastic job finding me the right coverage and competive price .Highly recommend them .Thank you all ! Thank you 🙂"
We responded:
"Mrs.Aleksandrova, thank you so much.We truly appreciate your kind words and your trust in our team.Petya and the rest of us are always here to help,and it means a lot to know you had a great experience.We are grateful for your recommendation and looking forward to continuing to serve you."
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dimitar atanasov

May 31, 2026

5  out of  5
rating by dimitar atanasov
"Nice people to work with!"
We responded:
"Mr.Atanasov, thank you for the review and trust in our team.
Sasha Ivanov State Farm Insurance Agency, Palatine,IL"
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Boris Krastev

May 31, 2026

5  out of  5
rating by Boris Krastev
"The best team ever!"
We responded:
"Thank you Mr.Krastev"
Profile photo of Fikrie Katreva

Fikrie Katreva

May 31, 2026

5  out of  5
rating by Fikrie Katreva
"I recently came here for my Inshurance, and I was impressed with their professionalism and efficiency. Lilly Shopova was my agent and was knowledgeable, responsive, and made the process smooth and straightforward. She offered great advice and helped me maximize my refund. Highly recommended for anyone looking for good Insurance ."
We responded:
"Mrs. Katreva,

We appreciate your feedback. We are glad Lilly made the process smooth and efficient with her expertise. We appreciate your trust and recommendation."
Profile photo of Mike zhilev

Mike zhilev

May 31, 2026

5  out of  5
rating by Mike zhilev
"Amazing customer service
Great people

The company covers and is great to handle claims

Thank you, Sasha!"
Profile photo of Nedialko Nedialkov

Nedialko Nedialkov

May 31, 2026

5  out of  5
rating by Nedialko Nedialkov
"This is the best insurance, strongly recommended for everyone"
Profile photo of Mike Piro

Mike Piro

May 30, 2026

5  out of  5
rating by Mike Piro
"This office is so professional, the office manger and agent are the best! Thank you for reviewing my policies."
Profile photo of Maria Malaga

Maria Malaga

May 29, 2026

5  out of  5
rating by Maria Malaga
"Sasha, la joven que me atendió, muy amable, y todas las chicas son "wow", muy lindas. Dan una muy buena atención, se las recomiendo mucho. Se habla español, es una satisfacción más. 10/10."
Profile photo of Елизавета Савичева

Елизавета Савичева

May 28, 2026

5  out of  5
rating by Елизавета Савичева
"Хочу поблагодарить Алену из State Farm

Она правда очень мне помогла, Алена невероятно добрая, терпеливая и внимательная. Всё спокойно объяснила, всегда была на связи и поддерживала. Очень редко встречаются люди, которые настолько искренне заботятся о людях, которых буквально впервые встретили.

Спасибо огромное за помощь и поддержку🤍"
Profile photo of Miroslav Nikolov

Miroslav Nikolov

May 26, 2026

5  out of  5
rating by Miroslav Nikolov
"I’m very satisfied off the service"
We responded:
"Thank you Miroslav"
Profile photo of Michael Goldman

Michael Goldman

May 21, 2026

5  out of  5
rating by Michael Goldman
"Just helped me with home claim! I am recommending this agency!
4 years later I can tell absolutely the same : Very polite and nice team. Friendly and helpful. Their office is very clean and professional. They speak multiple langluage. Lilly is very nice helpful. I highly recommend Sasha Ivanov State Farm agency."
We responded:
"Mr. Goldman, we thank you very much for the review and for the long term relationship with our agency and State Farm."