State Farm® Insurance Agent Sasha Ivanov
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shyue Tee
December 30, 2025
5
out of
5
rating by Shyue Tee
"Mary is very knowledgable, patient, and helpful."
We responded:
"Thank you Shyue, for the opportunity to serve you. We are happy that Mary was able to help you. Sasha Ivanov Insurance Agency Palatine,IL"
Мир Амалии Mir Amalii (Mir Amalii)
December 27, 2025
5
out of
5
rating by Мир Амалии Mir Amalii (Mir Amalii)
"С нами работала Алёна. Как всегда, оперативная и качественная работа. Спасибо!"
We responded:
"Mir, thank you so much for your feedback. "
Alona Iarmochenko
December 25, 2025
5
out of
5
rating by Alona Iarmochenko
"I had a great experience with Alena.She is amazing, extreme supportive and professional insurance agent.Highly recommended"
We responded:
" Alona, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sasha Ivanov Insurance Agency Palatine,IL"
Rebecca Garcia
December 19, 2025
5
out of
5
rating by Rebecca Garcia
"Mary has been our insurance agent since we bought our home last year. We switched our other insurance polices over to State Farm because of the excellent service and good rates. We are so happy Mary was recommended to us and would highly recommend her to anyone in the market for any type of insurance!"
We responded:
"Thank you for your 5-star review! We are happy that Mary helped you. My State Farm team and I are happy to be your good neighbor!"
Dimitar Kirilov
December 19, 2025
5
out of
5
rating by Dimitar Kirilov
"Really appreciate how quick and friendly my agent, Petya, was. She was polite and got my policy updated in minutes! Thanks Petya Spassov!"
We responded:
"Mr.Kirilov, thank you for your feedback and trust in our agency. We are glad that Petya was able to quickly and professionally update your insurance policy and make the process smooth and easy.Providing fast friendly service for policy changes and ongoing insurance support is what we strive for. We truly appreciate your trust. Sasha Ivanov State Farm Insurance, Palatine "
Aliaksei Dudaronak
December 18, 2025
5
out of
5
rating by Aliaksei Dudaronak
"I’ve had a great experience with this State Farm office, especially Elena. The team is friendly, professional, and truly cares about customers. The office feels very welcoming, and it’s always a pleasure to visit. I also appreciate the multicultural team — it’s easy to communicate in different languages. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Goldman
December 18, 2025
5
out of
5
rating by Michael Goldman
"4 years later I can tell absolutely the same : Very polite and nice team. Friendly and helpful. Their office is very clean and professional. They speak multiple langluage. Lilly is very nice helpful. I highly recommend Sasha Ivanov State Farm agency."
We responded:
"Mr. Goldman, we thank you very much for the review and for the long term relationship with our agency and State Farm."
Alena Minkina MindBody
December 18, 2025
5
out of
5
rating by Alena Minkina MindBody
"I had a wonderful experience last week with this firm. The lady who helped me , Alena, was super attentive to details. The information was on spot. I highly recommend - it’s rare to find such service these days."
We responded:
"Alena, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ekaterina Denisova
December 17, 2025
5
out of
5
rating by Ekaterina Denisova
"Алена создаёт очень дружескую и комфортную атмосферу — с ней легко общаться и всё всегда объясняется доступно и понятно. Команда работает быстро: всегда оперативно отвечают на звонки и помогают во всех вопросах. Очень рекомендую!"
We responded:
"Екатерина, спасибо за теплый отзыв. Мы всегда рады помочь. И очень любим свою работу. Спасибо, что выбрали нас! Thank you for such a warm review. We are always glad to help and assist. And we love what we do. Thank you for choosing Sasha Ivanov State Farm!"
Віта Мах
December 16, 2025
5
out of
5
rating by Віта Мах
"Дуже дякую за сервіс страхування! Мене обслуговувала надзвичайно приємна та щира людина Тетяна.Дякую .Всім раджу,звертайтесь))"
We responded:
"Віта, щиро дякуємо Вам за теплі слова! Нам дуже приємно, що Тетяна надала Вам настільки уважне, швидке та щире обслуговування при оформленні страхування. Ми завжди поруч, щоб допомогти з автострахуванням, страхуванням житла або будь-якими іншими страховими послугами, які Вам знадобляться. Дякуємо за довіру! Vita, thank you so much for your kind review! We are thrilled to hear Tetiana provided fast, attentive and genuine service when helping you with your insurance needs. We are always here for auto insurance, home insurance, and any additional coverages you may need. Thank you for trusting us! Sasha Ivanov Insurance Agency Palatine, IL "
valeriia Pavlovska
December 14, 2025
5
out of
5
rating by valeriia Pavlovska
"Great service, clear explanation and very responsive team. Highly recommend Alena (Belarus) at Sasha Ivanov State Farm in Palatine."
We responded:
"Mrs.Pavlovska, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
asxirs
December 14, 2025
5
out of
5
rating by asxirs
"Amazing Office! Amazing team. Very profesional girls and differentiate them from others- they really care about you and try to help you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Даниил Суддал
December 12, 2025
5
out of
5
rating by Даниил Суддал
"I would also like to highlight the specialist I had the pleasure of working with Alena Truly left a very positive impression. Everything was done quickly, neatly, and without unnecessary chatter. The communication was easy, and the level of service was excellent. I was completely satisfied and will definitely come back again. Thank you!"
We responded:
"Danail, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Trayana Martinova
December 11, 2025
5
out of
5
rating by Trayana Martinova
"Very kind ladies and they always find time to explain things in detail"
We responded:
"Trayana, Thank you for your 5 star review!"
Асел Сапарбаева
December 11, 2025
5
out of
5
rating by Асел Сапарбаева
"I like this company, this branch! The staff is very welcoming, friendly atmosphere, positive communication. Alena did for us job, her instructions are very clear, she is very positive, helpful and supportive! Great staff member! The other staff member ordered us coffee and water, I felt happy and enjoyed staying there."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ramiszhetigenov
December 11, 2025
5
out of
5
rating by Ramiszhetigenov
"Спасибо вам , вы нам очень помогли ! Очень отзывчивая девушка. Посетите это место вы не пожалеете. Быстро и красиво делают свою работу . Алена спасибо !"
We responded:
"Рамиш, большое спасибо за теплый отзыв! Мы рады, что смогли вам помочь! Мы всегда рядом Thank you for such a warm review. We are glad that could help you. And always happy to see you even for a coffee at our friendly office in Palatine!"
Лилия Ананиева
December 11, 2025
5
out of
5
rating by Лилия Ананиева
"⭐️⭐️⭐️⭐️⭐️ I had an excellent experience working with Petya Spassov. She is incredibly polite, friendly, and professional. Everything was handled with great accuracy and care. Petya went above and beyond to save me time and make the entire process smooth and stress-free. I truly appreciate her dedication and the high level of service she provided. I recommend Petya Spassov to anyone looking for a reliable and knowledgeable insurance professional!"
We responded:
"Thank you Lilia, We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Sasha Ivanov State Farm Insurance, Platine, IL"
Gabriel Emilio Taque
December 11, 2025
5
out of
5
rating by Gabriel Emilio Taque
"Gracias a la agente Alena por su servicio tan amable. Todo fue claro, rápido y muy profesional. Sin duda la recomendaré a mis amigos!"
We responded:
"Muchas gracias, Gabriel! Nos alegra saber que Alena pudo ayudarle con su seguro de motocicleta de forma rápida, clara y muy profesional. ¡Será un placer asistirle nuevamente y apoyar también a sus amigos cuando necesiten cotización o servicio! Thank you, Gabriel! We’re so glad Alena provided fast, clear, and professional support with your motorcycle insurance. We appreciate your trust and look forward to helping your friends and family as well! Sasha Ivanov Insurance Agency Palatine, IL "
Aksana Mauchun. Малчун
December 11, 2025
5
out of
5
rating by Aksana Mauchun. Малчун
"Хочу выразить благодарность Алене и команде Sasha Ivanov State Farm. Алена очень внимательная, тактичная и профессиональная — объяснила мне все нюансы страхования простыми словами, подсказала важные детали и помогла выбрать оптимальный вариант. После общения с ней я почувствовала спокойствие и уверенность, что всё оформлено правильно. Великолепный сервис!"
We responded:
"Оксана, спасибо за ваш отзыв! И спасибо что выбрали нас. Мы очень рады, что Алена смогла вам помочь и подобрав оптимальный вариант. Мы всегда рядом, если вам нужна помощь Oksana, thank you for such a warm review. Thank you for choosing us. We are always here if you need anything. "
Taras Stetsiv
December 8, 2025
5
out of
5
rating by Taras Stetsiv
"Tetiana Znakcharuk is an excellent auto insurance agent — highly professional, knowledgeable, and genuinely pleasant to work with. She explains everything clearly, offers solutions that truly fit your needs, and makes the entire process smooth and stress-free. I confidently recommend Tetiana to anyone looking for reliable auto insurance support."
We responded:
"Muchas gracias, Gabriel! Nos alegra saber que Alena pudo ayudarle con su seguro de motocicleta de forma rápida, clara y muy profesional. ¡Será un placer asistirle nuevamente y apoyar también a sus amigos cuando necesiten cotización o servicio! Thank you, Gabriel! We’re so glad Alena provided fast, clear, and professional support with your motorcycle insurance. We appreciate your trust and look forward to helping your friends and family as well! Sasha Ivanov Insurance Agency Palatine, IL "
Oleksandr Yakhnenko
December 1, 2025
5
out of
5
rating by Oleksandr Yakhnenko
"I want to extend my sincere appreciation and highly positive feedback for Alena Nestserava. Her service and expertise have been truly outstanding. From our initial consultation, Alena demonstrated an exceptional level of professionalism and knowledge. She took the time to thoroughly review my current policies, explaining complex coverage details in a way that was easy to understand, and ensuring I felt fully informed about my insurance choices. What sets Alena apart is her proactive approach to customer service. She was incredibly responsive, answering all my questions promptly, and went the extra mile to customize a coverage plan that met my specific needs while also finding opportunities for significant savings. She genuinely acts as an advocate for her clients. Working with Alena has transformed what can often be a confusing process into a seamless and pleasant experience. I feel confident and secure knowing that my home and auto insurance are managed by such a competent and caring professional. I highly recommend Alena Nestserava to anyone seeking an insurance agent who combines deep industry knowledge with truly exceptional customer care. Thank you, Alena, for your dedication!"
We responded:
"Oleksandr, We’re honored by your positive feedback and happy that Alena exceeded your expectations.! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Sasha Ivanov Insurance Agency,Palatine,IL"
ATABEK T
November 26, 2025
5
out of
5
rating by ATABEK T
"«Хочу выразить огромную благодарность Алёне за её профессионализм и внимательное отношение. Благодаря ей обслуживание прошло быстро, понятно и очень комфортно. Редко встретишь такого доброжелательного и отзывчивого специалиста. Остался очень доволен сервисом — обязательно обращусь снова!»"
We responded:
"Спасибо огромное, Атабек! Рады, что Алёна помогла оформить страховку быстро и с вниманием к деталям. Мы всегда готовы помочь с авто-, домовой или другой страховкой! Thank you, Atabek! We’re glad Alena assisted you with insurance quickly and professionally. We’re looking forward to providing you with excellent service . Sasha Ivanov Insurance Agency,Palatine,IL "
Paul Velikov
November 24, 2025
5
out of
5
rating by Paul Velikov
"Great annd affordable insurance company. Highly recommended"
We responded:
"Paul, thank you for the positive feedback! Sasha Ivanov Insurance Agency,Palatine,IL"
Frank DeBenedictis
November 21, 2025
5
out of
5
rating by Frank DeBenedictis
"I cannot begin to state how awesome this State Farm office is. Mary, the office manager, constantly exceeds all expectations!!! Her knowledge and experience is unbelievable!!! Because of her, I feel all my insurance needs are being met. She is the reason I will NEVER leave State Farm and specifically this office. Thank you Mary. I feel blessed to have you championing my insurance needs."
We responded:
"Frank,your words mean the world to us-thank you!We are grateful Mary helped ensure all your insurance needs are met and exceeded.Serving loyal customers like you is why we Love what we do. Sasha Ivanov Insurance Agency,Palatine,IL"
Steve Byron
November 21, 2025
5
out of
5
rating by Steve Byron
"Sasha and her team are always very helpful wherever we have questions or need to make changes to the policy."
We responded:
"Thank you Steve! "