Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Диана Нестерова

Диана Нестерова

August 11, 2026

5  out of  5
rating by Диана Нестерова
"Все очень понравилось! Отличный сервис, быстро и профессионально. Особенно приятно было работать с девушкой из Беларуси — очень вежливая и отзывчивая. Спасибо!"
Profile photo of Nikola Marinkovic

Nikola Marinkovic

August 11, 2026

5  out of  5
rating by Nikola Marinkovic
"Sasha is an outstanding insurance agent! She is professional, knowledgeable, responsive, and always takes the time to explain everything clearly. She made the entire insurance process simple and stress-free and helped me find the best coverage for my needs. It’s clear that she genuinely cares about her clients and goes above and beyond to help. I highly recommend Sasha Ivanov and her State Farm team to anyone looking for excellent service and a reliable insurance agent!"
Profile photo of Enrique Ovalle

Enrique Ovalle

August 10, 2026

5  out of  5
rating by Enrique Ovalle
"Roxana has help me a lot with my policies. She is very friendly and explains everything that you need to know of what is best for you. Thank you for having patience and always treating the customers with respect."
Profile photo of Yuli Gerginov

Yuli Gerginov

August 8, 2026

5  out of  5
rating by Yuli Gerginov
"Very knowledgeable and helpful staff. If you want to get things done ask for Lily she will take care of you and make things smooth and easy.. Highly recommended!!"
We responded:
"Yuli, we are happy that Lilly was able to help you with your insurance needs.
Sasha Ivanov and team"
Profile photo of Nae America

Nae America

August 7, 2026

5  out of  5
rating by Nae America
"Roxanna was amazing to work with! She explained everything clearly, answered all of my questions, and made getting my life insurance policy quick and stress-free. I highly recommend her if you’re looking for someone knowledgeable, professional, and genuinely caring."
We responded:
"Thank you Nae for your feedback. It is very important for us. We are extremely happy for being able to help you. And appreciate your recommendation. Sasha Ivanov agency, Palatine, Illinois "
Profile photo of Kira Aliakseyeva

Kira Aliakseyeva

August 5, 2026

5  out of  5
rating by Kira Aliakseyeva
"I’m very happy with the service I received. She is professional, attentive, and made the entire insurance process simple and stress-free. She answered all of my questions, helped me choose the best policy, and was a pleasure to work with. I highly recommend her to anyone looking for a reliable insurance agent!"
We responded:
"Dear Kira! Thank you for the review. It was nice to meet you at the office and find a great coverage for you. If you need anything, you always have us! Welcome to Sasha Ivanov agency, Palatine, Illinois "
Profile photo of anastasia urbanovich

anastasia urbanovich

August 5, 2026

5  out of  5
rating by anastasia urbanovich
"Great insurance agent from Belarus! She was professional, friendly, and made the whole process easy. She explained everything clearly, helped me find the right coverage, and was always quick to answer my questions. I really appreciate her excellent service and would definitely recommend her!"
We responded:
"Thank you Nastya for your wonderful feedback. We are so happy to hear that you had a great experience with us. We truly appreciate your recommendation. Sasha Ivanov agency, Palatine, Illinois "
Profile photo of Barbara Ukovskay

Barbara Ukovskay

August 5, 2026

5  out of  5
rating by Barbara Ukovskay
"Working with this insurance agent from Belarus was an excellent experience. She is friendly, professional, and very knowledgeable. She took the time to understand my needs, clearly explained all the available options, and helped me choose the right insurance plan. The entire process was smooth, efficient, and stress-free. She was always responsive, patient, and willing to answer any questions I had. I truly appreciate her dedication and outstanding customer service. I would confidently recommend her to anyone looking for a dependable and caring insurance agent."
We responded:
"Thank you so much, Barbara, for your kind words! We’re delighted that you found our service professional, responsive, and stress-free. It was a pleasure helping you, and we truly appreciate your recommendation!
Sasha Ivanov State Farm Insurance, Palatine, IL"
Profile photo of Sofiya Tishkova

Sofiya Tishkova

August 5, 2026

5  out of  5
rating by Sofiya Tishkova
"Excellent insurance agent from Belarus! She is knowledgeable, trustworthy, and truly dedicated to helping her clients. She took the time to explain every detail, found the insurance plan that best fit my needs, and made the entire process simple and stress-free. Communication was always prompt, and she was happy to answer all of my questions. It’s refreshing to work with someone who is both highly professional and genuinely cares about providing the best service. I highly recommend her!"
We responded:
"Thank you, Sofiya, for your wonderful feedback! We’re so glad you felt supported and that we could find coverage that fit your needs. Your trust and recommendation mean a lot to our entire team!
Sasha Ivanov State Farm Insurance,Palatine,IL"
Profile photo of olegua21

olegua21

August 5, 2026

5  out of  5
rating by olegua21
"Very happy with service of State Farm Insurance company auto/home."
We responded:
"Thank you for your 5-star review! We’re happy to know you’re pleased with your State Farm auto and home insurance. We truly appreciate your business and trust in our team! "
Profile photo of Janani Balasubramanian

Janani Balasubramanian

August 4, 2026

5  out of  5
rating by Janani Balasubramanian
"Sasha and team are really great with keeping my insurance up to date and answering any questions at any time"
We responded:
"Thank you, Janani! We’re happy to hear that our team has been able to keep your insurance up to date and always be available when you have questions. We truly appreciate your continued trust in us!
Sasha Ivanov State Farm Insurance,Palatine,IL"
Profile photo of Yaroslav Levko

Yaroslav Levko

August 4, 2026

5  out of  5
rating by Yaroslav Levko
"I would like to thank my insurance representative for the outstanding service. They were very professional, patient, and helpful throughout the entire process. They answered all of my questions clearly and made everything easy to understand. I truly appreciate their kindness and support. It was a pleasure working with them, and I highly recommend their service."
We responded:
"Thank you, Yaroslav, for your kind review! We’re delighted that you found our team professional, patient, and helpful. Making insurance easier to understand for our customers is very important to us. We appreciate your recommendation!
Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
Profile photo of Юля Бонд

Юля Бонд

August 4, 2026

5  out of  5
rating by Юля Бонд
"An excellent insurance company. The agent's work was flawless, and the prices are fantastic. I highly recommend them!"
We responded:
"Thank you so much for your wonderful review! We’re very happy to hear that you had such a positive experience with our agency. We truly appreciate your recommendation and your trust in our team!
Sasha Ivanov State Farm Insurance,Palatne,IL"
Profile photo of CK Park

CK Park

August 4, 2026

5  out of  5
rating by CK Park
"Kristin Kim is very professional and provided me with all information i need kindly. She is awesome and I strongly recommend her."
We responded:
"Thank you, CK, for your kind words! We’re so glad Kristin was able to provide you with the information and service you needed. We’ll be sure to share your feedback with her. We truly appreciate your recommendation!
Sasha Ivanov State Farm Insurance,Palatine,IL"
Profile photo of Rositsa Kosharova

Rositsa Kosharova

July 31, 2026

5  out of  5
rating by Rositsa Kosharova
"Thank you Lilly for your help with my car insurance policy and my life insurance policy! You made the process clear and easy. I truly appreciate your time and support!"
We responded:
"Mrs.Kosharova, we are happy that Lilly was able to help you with car insurance and to protect your family with life insurance.
Sasha Ivanov Insurance Agency,Palatine,IL "
Profile photo of Rafat Jaber

Rafat Jaber

July 30, 2026

5  out of  5
rating by Rafat Jaber
"We wanted to thank Roxanna for helping us through our claim process. We were so stressed with the accident and the damages to the car and she calmed us down and helped us navigate the claim process so simply. She’s a true professional we feel safe having someone like her as a point of contact incase god forbid something this that happens again. If she’s your agent you’re in good hands."
We responded:
"Thank you, Rafat, for sharing your experience! We’re especially glad Roxanna was able to help make a stressful claim situation easier for you. We’re fortunate to have her on our team, and we truly appreciate your trust in our agency!
Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
Profile photo of VLADIMIR Ilivanov

VLADIMIR Ilivanov

July 29, 2026

5  out of  5
rating by VLADIMIR Ilivanov
"I'm two years with State Farm and Sasha Ivanov and her Agents like Lily, Petia ...
Only what I can say is Thanks for good service!"
We responded:
"Mr.Ilivanov, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ibraimova Chinara

Ibraimova Chinara

July 28, 2026

5  out of  5
rating by Ibraimova Chinara
"We are incredibly grateful to the entire State Farm Insurance team for their outstanding service and professionalism.

Every time we have a question or need assistance, their team responds quickly, communicates clearly, and always goes above and beyond to resolve any issue. It is truly reassuring to work with people who genuinely care about their clients and provide such reliable support.

Thank you for your dedication, efficiency, and exceptional customer service. You have an amazing team, and we sincerely appreciate everything you do for us.

Highly recommended!

Best regards,
Chinara Ibraimova"
We responded:
"Chinara,Thank you so much for your thoughtful review! We’re grateful for your trust in our team and are happy to know that our quick communication and personal attention have made a difference. We truly appreciate your continued business and recommendation!
Sasha Ivanov and team"
Profile photo of Irina Lavrinenko

Irina Lavrinenko

July 28, 2026

5  out of  5
rating by Irina Lavrinenko
"Thank you, Alena, for your quick and professional help. Great service!"
We responded:
"Thank you, Irina! We’re so happy to hear that Alena was able to provide you with quick and professional service. We truly appreciate your kind words and your trust in our agency! "
Profile photo of Lourdes Juarezz

Lourdes Juarezz

July 27, 2026

5  out of  5
rating by Lourdes Juarezz
"Estoy completamente feliz de que me aya ayudado Roxana para agarrar mi póliza es una excelente agente muy paciente muy buena para explicar me sacó de todas mis dudas y dándome el mejor servicio"
We responded:
"¡Muchas gracias, Lourdes, por tus lindas palabras! Nos alegra mucho saber que Roxana pudo ayudarte, responder todas tus preguntas y hacer el proceso más fácil. Agradecemos mucho tu confianza y recomendación. ¡Gracias por elegirnos!

Thank you so much, Lourdes, for your kind words! We are very happy to know that Roxana was able to help you, answer all your questions, and make the process easier. We really appreciate your trust and recommendation. Thank you for choosing us!
Sasha Ivanov State Farm Insurance Agency,Palatine,IL

"
Profile photo of Oxana Koch

Oxana Koch

July 25, 2026

5  out of  5
rating by Oxana Koch
"I had a wonderful experience working with Alena. She was very friendly, professional, and responsive throughout the entire process. She found me a great price for both my auto and homeowners insurance, and she took the time to explain all of my options clearly.
Alena was patient, knowledgeable, and made everything simple and stress-free. I truly appreciated her honesty, attention to detail, and willingness to answer all of my questions.
I highly recommend Alena to anyone looking for an insurance agent who genuinely cares about her clients and works hard to find the best coverage at the best price. Thank you for your outstanding service!"
We responded:
" Oxana, we thank you for your wonderful review! It was a pleasure helping you with your auto and homeowners insurance. We’re very happy to hear that Alena was able to explain your options clearly and make the process easy and stress-free. We truly appreciate your trust and recommendation!"
Profile photo of Shota Chikhladze

Shota Chikhladze

July 25, 2026

5  out of  5
rating by Shota Chikhladze
"He handled my insurance very quickly, explained everything in detail, and answered every one of my questions thoroughly. Thank you so much! He is the best in the insurance industry."
We responded:
"Thank you, Shota, for your fantastic feedback! We’re glad our team was able to assist you quickly and answer all your questions. We truly appreciate your kind words and your trust in our agency!
Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
Profile photo of Ivan Motornyi

Ivan Motornyi

July 16, 2026

5  out of  5
rating by Ivan Motornyi
"Really happy with how this went. The agent was professional, respectful, and took the time to walk me through everything without rushing me. Prices were fair and upfront — no surprise fees or anything sketchy. Would definitely recommend to anyone shopping for insurance."
We responded:
"Ivan, we appreciate your trust and excellent review.
Sasha and team"
Profile photo of Karen Avila

Karen Avila

July 15, 2026

5  out of  5
rating by Karen Avila
"I had a great experience working with Roxanna. She was patient, knowledgeable, and took the time to explain all of my options without making me feel pressured. She answered all of my questions and made the whole process quick and stress-free. I really appreciated how responsive and professional she was. I would definitely recommend her to anyone looking for insurance!"
We responded:
"Thanks Karenfor tour wonderful feedback! We are soo glad Roxana was able to make the process simple, comfortable, stress free for you. We will be happy to share your kind words with her! Thank you for recommending our agency. Sasha Ivanov agency, Palatine, Illinois."
Profile photo of Santiago Gomez

Santiago Gomez

July 14, 2026

5  out of  5
rating by Santiago Gomez
"Excellent costumer service & very good prices, the staff is very professional and knowledgeable. Definitely recommend checking them out if your looking to get any kind of insurance."
We responded:
"Thanks Santiago so much for your wonderful review! We truly appreciate your kind words about our customer service, team, and pricing. It means a lot to know that you had a positive experience with us. Thank you for your recommendation, and please don’t hesitate to reach out whenever you need us. We’re always happy to help! Sasha Ivanov agency, Palatine, Illinois "