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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Goldman

May 21, 2026

5  out of  5
rating by Michael Goldman
"Just helped me with home claim! I am recommending this agency! 4 years later I can tell absolutely the same : Very polite and nice team. Friendly and helpful. Their office is very clean and professional. They speak multiple langluage. Lilly is very nice helpful. I highly recommend Sasha Ivanov State Farm agency."
We responded:
"Mr. Goldman, we thank you very much for the review and for the long term relationship with our agency and State Farm."
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Lina Angelova

May 20, 2026

5  out of  5
rating by Lina Angelova
"I had an excellent experience with Sasha Ivanov State Farm Insurance Agency! The entire team is knowledgeable, professional, and genuinely friendly. They took the time to answer all my questions and helped me find the best coverage at very competitive rates. A special thank you to Petya for making the whole process simple, stress-free, and easy to understand. Her attention to detail and willingness to explain every option really stood out. What makes this office truly unique is its diverse and welcoming team. They speak multiple languages, including English, Korean, Bulgarian, Ukrainian, and Russian, which creates a comfortable experience for clients. It’s clear that they truly care about their customers and are always ready to provide support, guidance, and reassurance when it matters most. I highly recommend Sasha Ivanov State Farm to anyone looking for exceptional customer service, trustworthy advice, and a team that genuinely goes the extra mile!"
We responded:
"Lina, thank you so much for your amazing review and kind words about Petya and our team. We are grateful for your trust and do happy we could make the process simple and easy for you. Thank you for recognizing our multilingual team and the care we put into helping every customer. Sasha Ivanov State Farm Insurance Agency, Palatine,IL"
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Brigetta Sentman

May 15, 2026

5  out of  5
rating by Brigetta Sentman
"I had a wonderful experience with my agent. She was fantastic!!!!"
We responded:
"Mrs.Sentman , thank you for the 5star review! Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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Teodora Ivanova

May 13, 2026

5  out of  5
rating by Teodora Ivanova
"Excellent insurance agent, professional and helpful .Highly recommended!"
We responded:
"Mrs.Ivanova, thank you that you chose us for your good neighbor. Sasha Ivanov Insurance agency,Palatine,IL "
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Joseph Gatto

May 13, 2026

5  out of  5
rating by Joseph Gatto
"Walking into this office is like walking into paradise. If you're looking to insure anything, and you want the best experience of your life, please go see the ladies at Sasha Ivanov State Farm. They are very easy to work with, and will leave you smiling and confident that your needs are well taken care of."
We responded:
"Joseph, thank you for the amazing review.We are so happy you had great experience with our office and felt confident and well taken care of with your insurance needs. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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Pavel Piatselchyts

May 12, 2026

5  out of  5
rating by Pavel Piatselchyts
"Excellent insurance agent from Belarus! Very professional, honest, and attentive to clients. She explained everything clearly, helped me choose the best insurance option, and handled all the paperwork quickly and smoothly. Always responsive and ready to answer any questions. It’s a pleasure working with someone who truly knows their job and genuinely cares about clients. Highly recommended!"
We responded:
"Pavel, thank you for the amazing review and for trusting our agency with your insurance needs.We appreciate your kind words about the professional services,attention to details and smooth insurance process.It was a pleasure helping you. Sasha Ivanov insurance agency team"
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Ірина Нєвєрова

April 30, 2026

5  out of  5
rating by Ірина Нєвєрова
"Оличное обслуживание быстро профессионально, остались хорошие впечатления. Очень довольна сервисом."
We responded:
"Ирина, спасибо за добрые слова! Irina, thank you for your kind words! We are so happy that you were satisfied with our fast and professional service.We will always be here to help with your auto, home and life insurance needs. Sasha and team"
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Kaloyan Kolev

April 29, 2026

5  out of  5
rating by Kaloyan Kolev
"Petya has always provided outstanding service with professionalism and care. I am very grateful to Sasha for her dedication and support throughout all these years. Highly recommended!"
We responded:
"Mr. Kolev, thank you for the 5 star review and trust in our agency. We are here for you. Sasha and team"
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Peter Schwartz

April 28, 2026

5  out of  5
rating by Peter Schwartz
"Petya Spassov, Account Manager at Sasha Ivanov Insurance Agency, is excellent at her job. She is a pleasure to work with - competent, professional and knowledgeable. She provided me a very thorough understanding of business insurance, of which I knew very little. She got me comfortable with the entire process and helped me navigate my way through - and she did so with an enjoyable sense of humor and a very nice demeanor. Everyone I have worked with at this agency has been very helpful. They are all friendly and competent and eager to solve your problems. I highly recommend Petya Spassov and Sasha Ivanov Insurance Agency."
We responded:
"Peter, thank you for your thoughtful review. We are so happy Petya was able to make the business insurance process clear and enjoyable for you. We truly appreciate your trust in our team. Sasha Ivanov Insurance,Palatine,IL"
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Silvi Velikov

April 25, 2026

5  out of  5
rating by Silvi Velikov
"I want to thank you for the convenient, efficient work with your team. I highly recommend you to my friends. excellent service for most reasonable price!!!"
We responded:
"Thank you Silvi We appreciate your support and review Sasha Ivanov Insurance Agency,Palatine,IL"
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Rebekah Lim

April 24, 2026

5  out of  5
rating by Rebekah Lim
"I had an excellent experience with Sasha’s State Farm office , thanks to Kristin. She was knowledgeable (over 20 years of experience), highly responsive, and genuinely took the time to understand my needs. Kristin made the entire process smooth and stress-free. It’s rare to find someone who combines professionalism with such a personal touch. I felt confident I was getting the right coverage at an excellent price. Highly recommend working with her if you want outstanding service! In general, this branch seems highly competent and very customer service oriented."
We responded:
"Rebekah, thank you very much for the excellent google review and trust. We are happy that Kristin was able to answer all your insurance needs. Sasha Ivanov Insurance agency,Palatine,IL"
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Petia Mihailova

April 22, 2026

5  out of  5
rating by Petia Mihailova
"Great rates, great service! Petya Spasov helped me with my auto, home and life policies.I got higher coverage,amazing service and better rates. Highly recommend Sasha Ivanov State Farm Insurance!"
We responded:
"Dear Petya, Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Petya :) from our team and she customized your auto,home and life quotes. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palatine . Sasha Ivanov State Farm Insurance Agency Inc."
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Katerina Georgieva

April 21, 2026

5  out of  5
rating by Katerina Georgieva
"I had a great experience working with Petya. She was knowledgeable, nice, and patient. She clearly explained everything I asked her and made the entire process stress-free. I would highly recommend Petya to anyone!"
We responded:
"Mrs. Katerina, We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Sasha Ivanov State Farm Insurance Agency, Palatine, IL"
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Iryna Biliak

April 20, 2026

5  out of  5
rating by Iryna Biliak
"I had a great experience working with Tetiana at State Farm. She was incredibly helpful, patient, and took the time to explain everything clearly so I could fully understand my options. She made the whole process smooth and much less stressful than I expected. I really appreciated how responsive and attentive she was whenever I had questions. You can tell she genuinely cares about her clients and wants to help them find the best solution. I would definitely recommend her to anyone looking for reliable and professional insurance assistance."
We responded:
"Thank you for the amazing review, Iryna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs and we are happy that Tetiana met yours. Sasha Ivanov State Farm Insurance Agency, Palatine, IL "
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Liubomira Nikolova

April 1, 2026

5  out of  5
rating by Liubomira Nikolova
"I had an excellent experience working with Petya. She was knowledgeable, efficient and extremely responsive. She found me the right insurance coverage in a short amount of time and explained everything clearly. The team is friendly, professional, and truly cares about customers. Highly recommend!!!"
We responded:
"Liubomira, thank you for joining our State Farm family and for the kind words. We are happy that Petya personalized your experience and found the best solution for your insurance. Sasha Ivanov State Farm Insurance,Palatine,IL "
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Deepa Pant

March 30, 2026

5  out of  5
rating by Deepa Pant
"I had an outstanding experience working with Mary. From the very beginning, she was very professional, knowledgeable, and genuinely focused on finding the best coverage for my needs. She took time to clearly explain all my options, ensuring I understood the details of each policy without feeling overwhelmed. She was very calm while answering my questions even though it was past working hours. I took her expert advice to pick my choice. Thank you so much!!"
We responded:
"Thank you Deepa, for the 5 star review! We are thrilled to know that Mary helping you with customized experience. Sasha Ivanov State Farm Insurance,Palatine,IL"
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Atanas Kirov

March 25, 2026

5  out of  5
rating by Atanas Kirov
"Excellent Service The team at this State Farm office is very helpful and genuinely caring. They take the time to listen and clearly explain everything. A special thanks to Petya Spassov — she was professional, knowledgeable, and made the whole process smooth and stress-free. Highly recommend this office."
We responded:
"Atanas, thank you so much for your kind words! We’re glad you felt supported by our team and that Petya provided professional,knowledgeable and smooth service. Making the insurance process clear and stress-free is always our goal.We truly appreciate your recommendation. Sasha Ivanov Insurance agency Palatine,IL"
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Aliaksandr Zhermola

March 20, 2026

5  out of  5
rating by Aliaksandr Zhermola
"Great experience with State Farm! Alena was incredibly helpful, professional, and easy to work with. She explained everything clearly and helped me find the best coverage at a great price. The whole process was smooth and stress-free. Highly recommend working with her!"
We responded:
"Aliksandr, thank you for your great feedback! We’re happy to hear Alena provided clear, professional service and helpd you find the best coverage at a great price. we truly appreciate your recommendation!😊 Sasha Ivanov State Farm Insurance , Palatine, IL"
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DLHTV

March 18, 2026

5  out of  5
rating by DLHTV
"Hi guys! This is the best service! Hi level recommended Ребята, я уже больше 7 лет с этой компанией и очень, очень доволен! Советую!"
We responded:
"Thank you 🙏🏼 "
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Kate Trynkina

March 18, 2026

5  out of  5
rating by Kate Trynkina
"I had a great experience working with Alena. She was very kind, patient, and took the time to explain everything clearly. She answered all my questions and helped me find a really good deal. I truly appreciate her professionalism and support — highly recommend!"
We responded:
"Mrs.Trynkina, thank you for the great review and trust. We are glad to know that Alena served all your insurance needs. Sasha Ivanov State Farm Insurance Agency,Palatine,IL"
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jane lazari

March 5, 2026

5  out of  5
rating by jane lazari
"Great service!"
We responded:
"Thank you for the amazing review, Jane! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Sasha Ivanov State farm Insurance Agency, Palatine, IL"
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grisel sanchez

March 4, 2026

5  out of  5
rating by grisel sanchez
"Great customer service"
We responded:
"Grisel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sasha Ivanov’s Team! We appreciate it!"
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Milen Borisov

March 4, 2026

5  out of  5
rating by Milen Borisov
"Great agency. Always there to help. Highly recommend them"
We responded:
"Milen, Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sasha Ivanov’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Palatine ."
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Drew Beard

March 4, 2026

5  out of  5
rating by Drew Beard
"Great customer service."
We responded:
"Mr Beard, Thank you so much for your kind words and for choosing our agency for your home, auto, and umbrella policies! We are thrilled to hear that Miriam was able to provide you with competitive premiums and excellent customer support. Our team is dedicated to ensuring our clients receive the best service possible, and it’s wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your trust and recommendation! Regards, Sasha Ivanov team "
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Iryna Bogonis

March 4, 2026

5  out of  5
rating by Iryna Bogonis
"I had a great experience with car insurance and rental services. Everything was very professional and smooth. Tanya was extremely helpful, polite, and provided me with a very good quote. Highly recommend!"
We responded:
"Дякуємо за Ваш відгук! Ми дуже раді, що змогли допомогти закрити всі питання щодо Ваших потреб у страхуванні!"