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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dobrin DOBREV

Dobrin DOBREV

April 10, 2025

5  out of  5
rating by Dobrin DOBREV
"Hello, my name is Dobrin Dobrev. I am so satisfied with the service that I get from Sasha's office. Those ladies make me feel special. Huge thank you to Lilly Shopova, who did a very good job helping me with all my insurance cases."
We responded:
"Mr.Dobrev, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Victoria Vic

April 8, 2025

5  out of  5
rating by Victoria Vic
"Greatest service I've ever had wonderful people unbelievable took care of me and the kindest way no wonder I've been with them for years never would go anywhere else top of the line service"
We responded:
"Dear Victoria, We’re honored by your kind words! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mike moran

March 29, 2025

5  out of  5
rating by mike moran
"Great personal service!"
We responded:
"Mr. Moran, thank you for the 5star review and for trusting us being your good neighbor"
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Maria Gospodinova

March 28, 2025

5  out of  5
rating by Maria Gospodinova
"Thank you Team State Farm ! Always making the right choices very easy to take. Explaining everything in details the way the Customer can understand. Special thanks to Lilly Shopova from Sasha Ivanov' office ! Always been there for me when I needed her, answering all of my questions. Thank you Lilly! There are a lot of insurance companies out there that we can choose from, but actualy the most important is the way people treat you. We are humans after all and have to help and support each other! Thank you once again for the perfection that you are doing your job with !"
We responded:
"Maria, thank you so much for your heartfelt words!We couldn’t agree more -how you are treated truly makes all the difference.Lilly is always happy to go above and beyond and we are so glad she has been there for you every step of the way.We are always here for you."
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Totka todjnova@dir.bg

March 26, 2025

5  out of  5
rating by Totka todjnova@dir.bg
"I’m very happy I’ve got my insurance for home and cars with Lilly Shopova. Highly recommended. Communication was easy and smooth."
We responded:
"Totka, thank you for your 5star review . We appreciate that you trusted us with home and car insurance needs. "
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Kairat Borukulov

March 21, 2025

5  out of  5
rating by Kairat Borukulov
"Miriam was really helpful. Will definitely recommend all my friend to come to Sasha Ivanov’s office. 10/10!"
We responded:
"Mr. Borukulov, thank you very much for the feedback and the kind words. We are happy that Miriam was able to help you protecting your family. If you need anything , we are just a phone call away."
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Val Thaler

March 13, 2025

5  out of  5
rating by Val Thaler
"Thank you very much to the wonderful team of competent professional ladies! I highly appreciate your job and recommend you 100%!!"
We responded:
"Dear Val, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Viktoriya Vatova

March 5, 2025

5  out of  5
rating by Viktoriya Vatova
"They are really good professionals!"
We responded:
"Dear Viktoriya, Thank you for your thoughtful feedback! We strive to offer knowledgeable advice and exceptional service. It’s wonderful to hear you had a great experience—our team is always ready to assist with your insurance needs!"
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Nataliya Stefanova

March 5, 2025

5  out of  5
rating by Nataliya Stefanova
"I recently had the pleasure of working with Sasha Ivanov and Lilly Shopova at State Farm and I cannot express how grateful I am for their exceptional service! From our very first interaction, Sasha and Lilly were incredibly knowledgeable and took the time to explain all my options clearly. They were always available to answer my questions promptly, which made the entire process so much easier. What impressed me most was their genuine care for my needs; they truly went above and beyond to ensure I found the best coverage at an affordable rate. If you’re looking for someone who is not only professional but also genuinely cares about their clients, I highly recommend Sasha Ivanov and Lilly Shopova at State Farm! Thank you for making this experience so positive !"
We responded:
"Mrs.Stefanova, Thank you for your 5-star review! We’re so grateful for your kind words and for recognizing the dedication Sasha and Lilly bring to every client. Making insurance simple, personalized, and stress-free is our goal, and we’re thrilled to hear you had such a great experience. My State Farm team and I are happy to be your good neighbor!"
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Violeta Naneva

March 4, 2025

5  out of  5
rating by Violeta Naneva
""Very profesional and fantastic service, easy communication and secured a great policy for my condo. Highly recommend! Thank you very much Lilly!"
We responded:
"Mrs. Naneva, We’re honored by your positive feedback! We are happy to hear that Lilly was able to help you with your beautiful condo insurance and we look forward to continuing to provide you with great service!"
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Todor Stoychev

February 26, 2025

5  out of  5
rating by Todor Stoychev
"Very good service and price"
We responded:
"Thank you Todor Stoychev for your 5 star review and trust in our team."
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Svetlomir Sabev

February 24, 2025

5  out of  5
rating by Svetlomir Sabev
"Professional, hassle free, affordable rates. Fast response and food communication. I can recommend to all"
We responded:
"Mr.Sabev, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eco Clima-Cooling & Heating

February 24, 2025

5  out of  5
rating by Eco Clima-Cooling & Heating
"Good communication, easy to work with Best agency. Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Juan Villegas

February 19, 2025

5  out of  5
rating by Juan Villegas
"Thank you Miriam! It was easy to get my insurance and got all my questions answered. Very friendly and helpful."
We responded:
"Thank you for your kind review! We appreciate your support and look forward to serving you again. "
Profile photo of Jimmy Villegas

Jimmy Villegas

February 19, 2025

5  out of  5
rating by Jimmy Villegas
"Great experience with Miriam! She's very welcoming and helpful. Highly recommend. Thank you Miriam for all your help."
We responded:
"Mr. Vellegas, We’re thankful for your feedback! It’s our pleasure to know that Miriam was able to help you with your insurance needs. If there is anything else we can do to assist, please let us know! "
Profile photo of Mike Simeonov

Mike Simeonov

February 19, 2025

5  out of  5
rating by Mike Simeonov
"I had a pleasure working with Lilly for my insurance. She answered all my questions about the coverage that I've been looking for. It's always good to have a helpful insurance specialist. If you ever have any questions or need assistance with anything related to your coverage, feel free to ask for Lilly!"
We responded:
"Mike, we are delighted to hear that Lilly provided the guidance and support you needed. She truly goes above and beyond to help our clients find the right coverage. We appreciate your trust and recommendation."
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Beth Scotkovsky

February 18, 2025

5  out of  5
rating by Beth Scotkovsky
"Wonderful customer service and support! My entire family switched from Allstate to State Farm after 20+ years of coverage. Better coverage, better communication and better care! Extremely happy with our agent Lilly and all of her help and guidance!"
We responded:
"Beth, we are honored that your family chose to switch to State Farm after so many years.Lilly and our team is truly dedicated to making the transition seamless and insuring you have best coverage and support. Welcome to our State Farm family. "
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Issi V

February 17, 2025

5  out of  5
rating by Issi V
"Very happy with Lily Shopova. She is knowledgeable, polite and helpful. Always avaliable for additional questions."
We responded:
"Issi, thank you for your review"
Profile photo of Nik Mih

Nik Mih

February 10, 2025

5  out of  5
rating by Nik Mih
"Called and talked to Lily and I explained her that I'm currently with another insurance company and my insurance it's way to expensive for 3 vehicles and my actual coverage its not that great … After 5 minutes on the phone and after sharing all the information she was able to get me a way better deal. She lowered my monthly payments with almost $100 and got me double of the protections that I was having with the other insurance agency. So currently I'm paying less each month and I have more coverage. Included rental car $500 deductible and 500k on damages definitely worth the change. Ask For Lily."
We responded:
"Nik, thank you for sharing your experience.We are trilled that Lilly helped you secure better coverage at a lower cost. We are all dedicated to finding the best solutions for all our customers. Welcome to our family."
Profile photo of Simeon Atanasov

Simeon Atanasov

February 10, 2025

5  out of  5
rating by Simeon Atanasov
"After purchasing a new Tesla, our auto insurance premium increased by $800. I was then referred to Sasha Ivanov, who quickly gathered the necessary information to get started. Shortly after, Mirian Munoz reached out to better understand my needs and requirements. Within an hour, she provided a quote with coverage and premium costs that were highly favorable and unmatched by any other insurance company I had worked with. This process truly showcased their professionalism and dedication to customer satisfaction. I highly recommend their services!"
We responded:
"Mr. Atanasov, we truly appreciate your feedback.Sasha and Miriam are committed to making the insurance process smooth and ensuring you get the best coverage at the right price.It’s great to hear that they exceed your expectations.Thank you for trusting us!"
Profile photo of Vladislav Georgiev

Vladislav Georgiev

February 6, 2025

5  out of  5
rating by Vladislav Georgiev
"I would like to express my sincere appreciation to Lili Shopova with State Farm Insurance for providing me with an exceptional consultation and a well-structured quote regarding life insurance. From the very beginning, Lili demonstrated a deep understanding of insurance products, offering clear explanations and thoughtful recommendations tailored to my specific needs and long-term goals. Her professionalism, patience, and ability to communicate complex information in an easy-to-understand manner truly set her apart. She took the time to address all my questions, ensuring that I had a thorough understanding of my options before making any decisions. It is rare to come across an insurance agent who is not only highly knowledgeable but also genuinely committed to helping clients make informed choices. Lili’s competence, integrity, and polite demeanor made the entire experience both pleasant and reassuring. For anyone considering life insurance or other insurance solutions, I highly recommend reaching out to Lili Shopova. Her expertise and client-focused approach make her a valuable resource in the field. Thank you, Lili, for your outstanding service!"
We responded:
"Thank you Vladislav, we truly appreciate your kind words and trust in Lilly.She is dedicated to make the life insurance process clear, personalized and stress free.We are trilled to hear that she provided such a great experience. Your recommendation means a lot to us. If you ever need anything, we are always here to help."
Profile photo of VAL GEORGE

VAL GEORGE

February 6, 2025

5  out of  5
rating by VAL GEORGE
"I want to extend my appreciation to Lili Shopova with State Farm Insurance for her excellent consultation and quote on life insurance. Her knowledgeable, competent, and polite service made the process smooth and informative. I highly recommend her to anyone looking for expert guidance in insurance. Thank you, Lili!"
We responded:
"Dear Val, Thank you so much for your kind words and for recognizing Lili's dedication! She takes great pride in providing knowledgeable and personalized service, and we're thrilled to hear that your life insurance consultation was smooth and informative. We truly appreciate your trust and recommendation. If you ever have any questions or need further assistance, we are always here for you!"
Profile photo of Craig Knapp

Craig Knapp

February 6, 2025

5  out of  5
rating by Craig Knapp
"Fantastic service and secured a great policy for our apartment buildings. Highly recommend!"
We responded:
"Mr. Knapp, we thank you for the 5 star review.We specialize in securing the best coverage for apartment buildings and it means a lot to know we could provide you with great policy that meets your needs. We take pride in offering your personalized quotes and tailored solutions to protect your investments.We are always here to help with all your insurance needs."
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JENIA ALEKSANDROVA

February 4, 2025

5  out of  5
rating by JENIA ALEKSANDROVA
"Aways helpful and aways available. This agency does a fantastic job finding me the right coverage and competive price .Highly recommend them .Thank you all ! Thank you Petya ! 🙂"
We responded:
"Mrs.Aleksandrova, thank you so much.We truly appreciate your kind words and your trust in our team.Petya and the rest of us are always here to help,and it means a lot to know you had a great experience.We are grateful for your recommendation and looking forward to continuing to serve you."
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Anton Ivanov

February 3, 2025

5  out of  5
rating by Anton Ivanov
"Fast,easy and realable service.They save me $345 per year with better coverage. Also love the fact that they are very knowledgeable. 5 out of 5 stars"
We responded:
"We appreciate your review Anton"