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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Sun

December 3, 2024

5  out of  5
rating by Eric Sun
"miriam was very helpful!"
We responded:
"Thank you Eric We appreciate your 5 star review "
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Delcho Shentov

November 27, 2024

5  out of  5
rating by Delcho Shentov
"Най добрата компания. .Много добро отношение и бързо обслужване. Препоръчвам на всеки да прави застраховката тук."
We responded:
"Г-н Щентов, Благодарим Ви за прекрасните думи! Радваме се, че сте доволни от нашето обслужване и отношение. За нас е удоволствие да Ви помагаме с Вашите застраховки. Благодарим Ви за препоръката и доверието! Винаги сме тук, за да Ви съдействаме."
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Amelia Zrantcheva

November 21, 2024

5  out of  5
rating by Amelia Zrantcheva
"This is my first experience with Sasha Ivanov and her team. I have been with another auto and home insurance company for 23 years. I am glad I changed and now I chose an agent that is giving not only a great costumer service but also the best rate. Petya Spasov provided me with a very detailed quote and options to fit our specific needs. Sasha and Petya were very courteous, friendly and answered my questions. I am very pleased with their services. Thank you for taking great care of us on our insurance."
We responded:
"Dear Amelia, Thank you so much for sharing your experience! We’re honored that you chose to switch to our agency after 23 years with another company. It’s wonderful to hear that Petya Spasov provided you with detailed quotes and options tailored to your needs and that both Petya and I were able to answer your questions with care and professionalism. Providing excellent service and competitive rates is what we strive for. We’re thrilled to have you as part of our State Farm family and look forward to continuing to take great care of you and your insurance needs!"
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Stoilka Petleshkova

November 19, 2024

5  out of  5
rating by Stoilka Petleshkova
"Sasha Ivanov, Iva and the entire team are absolutely fantastic! They made the process of setting up my auto and homeowner insurance so easy and stress-free. What sets them apart is their personal approach—they really take the time to understand your unique needs and find the best policy options for you. I was impressed by how professional, kind, and efficient everyone was. Plus, offering support in English and Bulgarian is such a thoughtful touch. I’m so grateful for their help during a challenging time and can’t recommend Sasha’s team enough. Thank you for everything!"
We responded:
"Dear Stoilka, Thank you for your wonderful feedback! We’re so happy to hear that Iva and our entire team were able to make setting up your auto and homeowner insurance a smooth and stress-free experience. Providing personalized service and taking the time to understand our customers’ unique needs is always our priority. We’re also glad you appreciated our multilingual support in English and Bulgarian. Your recommendation means the world to us, and we’re here for you whenever you need us. Thank you for trusting us. Sasha Ivanov and team"
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Boyan Marinov

November 15, 2024

5  out of  5
rating by Boyan Marinov
"great service and the best rates. Highly recommend, Lilly did an exceptional service and provide valuable info. Home and cars are protected. Thanks"
We responded:
"Mr.Marinov, Thank you for your kind words! We’re so glad to hear that Lilly provided exceptional service and valuable information to help protect your home and cars. Your recommendation means a lot to us, and we’re thrilled to have earned your trust. We’re always here to assist you!"
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Gergana Todorova

November 14, 2024

5  out of  5
rating by Gergana Todorova
"Sasha Ivanov's office has the best agents that are always eager to help me every time I call he office. I switched to this office since it first opened and I can't say enough good things for all the services I received from every member of their staff, every time I called. Yesterday I had the chance to go in person and had the pleasure being helped by Lilly. She was extremely polite, knowledgeable and didn't let me go until all of of my questions and concerns were answered and taken care of. Highly recommend Sasha Ivanov's office to everyone who is looking to insure their cars, home, businesses, life and much more. I am extremely happy with my choice to be their client."
We responded:
"Dear Gergana, Thank you so much for your thoughtful review and for being such a loyal client since we first opened! We’re delighted to hear that our team has consistently provided you with the support you need, and it’s wonderful to know that Lilly was able to assist you in person with such care and dedication. We strive to ensure all questions and concerns are thoroughly addressed, and it’s fantastic to know you feel well taken care of. Your recommendation means a lot to us, and we’re grateful to have you as part of our State Farm family!"
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Elmi Kochakov

November 11, 2024

5  out of  5
rating by Elmi Kochakov
"Great people, great service, they are very professionalI. We have been with them for over 6 years. I highly recommend Petia for her unwavering commitment to client satisfaction and her exemplary service over the years. Thank you Petia!"
We responded:
"Mr. Kochakov, Thank you for your wonderful review and for being with us for over six years! We’re thrilled to hear that Petya’s dedication to client satisfaction has made such a positive impact on your experience. Her commitment to excellent service truly shines, and we’re grateful to have her on our team. Thank you for your trust and recommendation—it means so much to us!"
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Dimitre

November 7, 2024

5  out of  5
rating by Dimitre
"Great rates and even better service. Always on and reliable. Thank you!"
We responded:
"Dimitre, thank you so much for the 5 star review. It means a lot to our team."
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Volodymyr Lynevych

October 31, 2024

5  out of  5
rating by Volodymyr Lynevych
"ExcellentCustomer Service I have been a customer for years and very satisfied . Highly recommended."
We responded:
"Mr. Lynevych, Thank you for being a loyal customer and for sharing your kind words! We’re so glad to hear that you’re satisfied with our service. Your recommendation means a lot to us, and we’re always here to provide the excellent support you deserve. Thank you for trusting us over the years!"
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Iliana Andreeva

October 18, 2024

5  out of  5
rating by Iliana Andreeva
"I recently switched to Sasha Ivanov- State Farm Insurance Agent for my auto and home insurance. From the moment I reached out to Petya Spassov for a quote, her customer service was top-notch. She took the time to understands my needs and provided coverage options that fit my lifestyle perfectly . Petya was knowledgeable, friendly and took the time to answer all my questions making the process smooth and stress-free. The rates were incredibly competitive, and I was impressed by the breadth of coverage offered. It gave me piece of mind knowing my home and cars were protected under one comprehensive policy. Last but not least what I appreciate about Petya is her commitment to customer satisfaction. Petya rocks! Overall I highly recommend Sasha Ivanov - State Farm's office for anyone looking for reliable and affordable auto and home insurance."
We responded:
"Mrs.Atanasova, Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Petya Spassov and our team. It’s our mission to provide personalized coverage that perfectly fits our customers’ needs, and we’re glad Petya’s dedication made the process smooth and stress-free for you. Knowing that you feel protected with competitive rates and comprehensive coverage is exactly what we aim for. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you. Petya and the rest of our team are here whenever you need us! "
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Atanas Dimitrov

October 18, 2024

5  out of  5
rating by Atanas Dimitrov
"Three years ago I moved my auto insurance from a very big insurance provider to the insurance office of Sasha Ivanov, which had been recommended to me by a friend. What I really appreciate about Sasha Ivanov's office is that it is extremely easy to reach over the phone when you need help. I have spoken with Petja, Iva and Lily and they have always been able to help me over the phone and email me the necessary docs immediately. I am one of the very happy customers of Sasha Ivanov's office!"
We responded:
"Dear Atanas, Thank you so much for sharing your experience! We’re delighted to hear that switching to our office has made a positive difference for you. It’s always our goal to be easily accessible and provide prompt assistance, whether over the phone or by email. Petya, Iva, and Lilly are dedicated to ensuring that our customers are well taken care of, and it’s wonderful to know that you’ve had such a great experience with them. We’re grateful for your trust and happy to have you as part of our State Farm family!"
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Nezabravka Kristov

October 17, 2024

5  out of  5
rating by Nezabravka Kristov
"Sasha Ivanov, Marry, Petia , Iva and the whole Sasha team are amazing. They are providing an excellent service under State Farm for auto insurance, homeowner insurance, providing service on English, Bulgarian and Spanish. Everyone try to help to get the best of your policy, they are friendly,they care base on your individual needs. I strongly recommend Sasha's team. Thank you so much be with me and my Family in this difficult situation ❤️"
We responded:
"Thank you so much, Nezabravka, for your thoughtful review! We’re thrilled to hear that our team, including Mary, Petya, Iva, and the rest of our staff, provided you with excellent service in multiple languages and tailored to your individual needs. It’s our priority to be there for our customers, especially during difficult times, and we’re so grateful for your trust in us. Your recommendation means the world to us!"
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Stanimir Donchev

October 15, 2024

5  out of  5
rating by Stanimir Donchev
"Best rates in town. Very easy to work with them, the team is very helpful always giving you a few options and explaining all the details. I always shop around and their quotes are still the best. House or cars or live insurance this is the insurance company. I am very pleased to work with Petya Spassov, always very helpful."
We responded:
"Thank you, Stanimir, for the great review! We’re so glad to hear that you found our rates competitive and our team helpful. It’s always our goal to provide clear options and explanations, making the process as smooth as possible. We’re especially pleased that Petya Spassov made a positive impact on your experience. Whether it’s for home, auto, or life insurance, we’re here to help with all your needs. Thanks again for choosing us!"
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Nikoleta Atanassova

October 15, 2024

5  out of  5
rating by Nikoleta Atanassova
"I recently had the pleasure of working with Lilly Shopova from Sasha Ivanov’s team and I couldn’t be happier with my experience. From the moment I reached out, she treated me like family and took the time to understand my unique needs and helped me find the perfect coverage. The team is knowledgeable, attentive, and genuinely cares about finding the best coverage for their customers. I strongly recommend them."
We responded:
" Dear Nikoleta, We’re delighted to hear about your positive experience with Lilly Shopova and our team. Treating our customers like family and providing personalized care is at the heart of what we do. It’s wonderful to know that Lilly’s dedication helped you find the perfect coverage. Your recommendation means a lot to us, and we’re here to continue providing the best service whenever you need us."
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Gazi Musliu

October 12, 2024

5  out of  5
rating by Gazi Musliu
"Miriam Munoz will go out and beyond to meet your needs and provide outstanding service! Outstanding personality, the honesty and the answers were best. Ask for Miriam Monez and you will be in good hands. I have been 7 years with other insurance company, and they have not gave me not even close the answers and concerns as much as Miriam did in 15 minutes! You always wanna go to trusted people and trusted companies that will take care of you when need . Miriam will be tjere for you even after hours… Thank you Miriam for being great as a person and great at your job. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Dear Gazi, Thank you so much for your wonderful review! We’re thrilled to hear that Miriam Munoz exceeded your expectations with her outstanding service and dedication. It’s great to know that her honesty and quick, thorough responses made such a difference in your experience. We agree that having trusted people and companies is essential, and we’re proud that Miriam is part of our team. She truly goes above and beyond, even after hours, to take care of our customers. Thank you for your trust in us!"
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Tim G.

October 11, 2024

5  out of  5
rating by Tim G.
"Mary was very helpful when I needed assistance. She was prompt with returning emails, calls, and knowledgeable."
We responded:
"Mr.Gavin, Thank you so much for the 5stars review. We are very happy to know that our office manager Mary was able to fulfill your insurance needs."
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MARGARITA BOTEVA

October 2, 2024

5  out of  5
rating by MARGARITA BOTEVA
"Thanks to State Farm and specifically to Lilly Shopova, for the professionalism, attitude and good prices."
We responded:
"Dear Margarita, Thank you for your kind words! We’re thrilled to hear that Lilly Shopova and our State Farm team were able to provide you with a great experience. We truly appreciate your business and look forward to continuing to serve you with professionalism and care. If there’s anything else we can help you with, please don’t hesitate to reach out!"
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Boryana Petrova

October 1, 2024

5  out of  5
rating by Boryana Petrova
"Very professional, knowledgeable, and friendly staff!! The process was smooth and easy"
We responded:
"Mrs.Petrova, Thank you for your wonderful feedback! We’re delighted to hear that you found our team professional, knowledgeable, and friendly, and that the process was smooth and easy. Your satisfaction is our top priority, and we’re here to help whenever you need us. We look forward to serving you again in the future!"
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Patryk Pajor

October 1, 2024

5  out of  5
rating by Patryk Pajor
"Amazing place to work with. Always take care oglf all my needs with professionalism. Had a pleasure of dealing with Xiomara and could not be more satisfied."
We responded:
"Mr.Pajor, Thank you for the fantastic review! We’re so glad to hear that Xiomara and our team were able to meet your needs with professionalism. It’s always a pleasure to assist you, and we’re thrilled to have earned your satisfaction. We look forward to continuing to provide you with excellent service!"
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Elana Carron

September 14, 2024

5  out of  5
rating by Elana Carron
"Sasha and her team are crazy good at what they do. They explained everything to me in detail, so I could make an informed decision about my coverage. No one ever took the time to educate me on proper insurance coverage. Much appreciated and highly recommended!"
We responded:
"Elena, thank you so much for your thoughtful review! We’re truly grateful for the opportunity to work with you and are so glad we could help you feel informed and confident in your coverage. It means the world to us that you felt supported throughout the process. We're always here for you whenever you need anything. Thank you again for your trust and your recommendation! Sasha and team"
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CITYWIDE PARK INC.

September 14, 2024

5  out of  5
rating by CITYWIDE PARK INC.
"Sasha Ivanov State Farm agency helped me with my auto and life insurance. Great rates, knowagleble team and exceptional customer service all in one."
We responded:
"Dear Citywide Park, thank you so much for the 5 star review. We are happy that we could help you with customized auto and life policies."
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Marie B

September 11, 2024

5  out of  5
rating by Marie B
"Xiomara Jimenez was extremely efficient in updating my insurance information as well as sending us updated ID cards. Been using this office for a very long time because they are dependable and professional."
We responded:
"Mrs. Marie B,Thank you so much for your wonderful feedback! We’re delighted to hear that Xiomara was able to assist you efficiently with your insurance updates and ID cards. It's always a pleasure to help, and we truly appreciate your loyalty over the years. We're here for anything you may need in the future, and your trust means the world to us!"
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Maya Stoilova

September 11, 2024

5  out of  5
rating by Maya Stoilova
"Highly recommend Sasha Ivanov and her team.They helped me to set up life insurance policy. The process was easy and quick.Very knowledgeable and helpful!"
We responded:
"Dear Maya, Thank you so much for your kind words and for choosing Sasha Ivanov Insurance Agency for your life insurance needs! We're thrilled to hear that you had a smooth and easy experience with our team. Your recommendation means a lot to us, and we’re always here to help with any questions or future needs you may have. Thanks again for trusting us with your insurance! "
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Rumi Velinova

August 28, 2024

5  out of  5
rating by Rumi Velinova
"⭐️⭐️⭐️⭐️⭐️ Sasha Ivanov and her team at Sasha Ivanov Insurance Agency are simply amazing! Their dedication, professionalism, and personalized approach to helping clients are unmatched. As the only Bulgarian-speaking State Farm agent in the USA, Sasha and her multilingual team make every client feel understood and valued. They provide excellent service in auto, home, life, health, and business insurance, offering tailored solutions for every need. Their deep knowledge, combined with a genuine care for their clients, sets them apart in the insurance world. I highly recommend Sasha and her team for anyone looking for reliable, knowledgeable, and compassionate service! Thank you Sasha once again!!!"
We responded:
"Mrs.Velinova, Thank you so much for your kind words and wonderful review! We’re thrilled to hear that you had a great experience with our agency. Our team truly values each client, and it’s our goal to provide personalized, professional, and compassionate service every step of the way. Your support and recommendation mean the world to us! We look forward to continuing to serve you with all your insurance needs. Thank you again for choosing Sasha Ivanov Insurance Agency—we’re here whenever you need us!"
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Ivanka Kukovska

August 19, 2024

5  out of  5
rating by Ivanka Kukovska
"I recently switched to State Farm and the customer service done by the agents is amazing. Special thanks to Lily and Sasha for being so professional, and for all the services!"
We responded:
"Ivanka, we highly appreciate your review. Thank you so much "